Frequently asked questions

Call (877) 703-1143 or (718) 667-4713, Monday through Saturday 9:30am - 7pm EST

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Other Questions

Q: If I send you 2 pictures to merge will you send me an e-mail with the 2 pictures merged before printing it on a charm, so that I can proof it first?

A: Sure, we can send you a proof first. Just let us know in "special instructions" that you´d like a proof and we´ll send it over via e-mail.

Q: Hi! I was just browsing your site and noticed that you are located in Staten Island (I live in Brooklyn). I was wondering if this was where I could perhaps visit your store or drop off a picture?? I would like to order a pendant but would rather not pay for shipping a picture if I can just come to your location! Thanks a lot!
A: You can come to out location in Staten Island. We are located at: 1300 Hylan Blvd. Staten Island, NY 10305 We are located inside Independent Jewelers a retail jewelry location. You can call us at 877-703-1143 or 718-667-4713 if you need directions.