"Thank you so much!! The necklace I ordered for my sister is absolutely beautiful and she loved it. There was a minor problem in the beginning but your company worked with me and I couldn't be happier. I've recommended you to EVERYONE I know. Thanks again!"
"I received the locket watch I ordered, and instantly loved it. Unfortunately, there was a problem with the way it was engraved. When I called to state the problem, I was treated with extreme respect. Instead of the men sounding annoyed or uncaring, both of them were apologetic, stating they would be happy to re-do it. When I told Danny that I hated to part with it, I was told that I could wear it until I was ready to return it, and they would take care of the problem whenever I was ready. When I did get it back, it was absolutely PERFECT. It makes me feel so good every time I open the locket and get to see the engraved words and photo. It is beautiful. I have every intention of ordering from them again."
"I worried about ordering online but they showed me! Dan was a terrific help, answered all my emails and gave me confidence when speaking with him that they were the ones for the job. Customer service is outstanding, the craftmanship is remarkable. I would recommend this company to anyone!!!! Thank you very much!!!"
"To whom it may concern,
Just wanted to drop a quick email and say THANK YOU!!!! I am absolutely happy with my purchase. It arrived today and I couldn't believe how beautiful it is. Thank you thank you!!!!!!
Chris M. (a very happy customer)"
-- Chris M.
"Usually these comments are about the product, but I wanted to write about your customer service.
My outlined picture charm came and I was not satisfied but the customer service I received was EXCELLENT!
I cannot believe how simple it was to discuss my issues and how quickly PicturesOnGold handled them.
I choose not to keep the charm but I have reordered something else - and cannot wait to get it.
They stand by their products and refund policy!"
"This was my second purchase for your picture charms. Once again, they exceeded my expections. Absolutely beautiful work! Thank you!!!"
-- Susan C.
"I just got the watch I ordered for my husband's birthday, and it is so beautiful! It turned out just as I wanted it to! I can't wait till the lockets I ordered for my sisters arrive, i'm sure they'll be gorgeous too!"
"I was very pleased with the service that they gave me and also the quality of the item. It was just beautiful. There service was very prompt and they aimed to please."
-- Marianne B.
"Thank for the beautiful job. This is a Christmas gift to my daughter who's baby died at birth. The pendant is more than I expected.
-- Angelica G.
"Absolutely beautiful, love it , will definitely do business again , thank you for everything...
Thank you so much for doing such a great job!"