"The customer service for this company is outstanding! UPS lost/misdelivered 2 heart lockets that I ordered for xmas. UPS wouldn't help me at all. I called Pictures on Gold's support and within 2 days, I had the 2 lockets in my hands. I will absolutely do business with this company again.
Our 15 yr old dog passed away and my daughter has taken it very hard. She keeps a small stuffed animal in her backpack for when she gets sad. Now she will always have this special momento that she can wear and keep close to her heart."
-- R. Allan
"When it comes to customer service and quality of product you are Number 1 in my books. The charms are absolutely beautiful. I even requested an exchange and with no problems at all, I got it.
Thank you again and you are in my favorites!"
"I have never been so happy with a purchase. From beging to end. It was so easy to order, it arrived so quickly. And most of all, it is absolutly beautiful. I got this for a gift, but now I am going to buy myself one. I am telling everyone I know about picturesongold.com. I will be back again and again. I'm already thinking about christmas gifts."
-- Donna A.
"Pictures On Gold is one of the few honest and customer service-oriented organizations that I have had the pleasure to do business with. With so many vendors trying to nickel and dime me as I was preparing for my wedding, Pictures On Gold was the opposite. They were available whenever I called or emailed and were able to troubleshoot a product that was out of stock at the last minute in order to get me an incredible, high-quality product the same day as my wedding day. I will be a customer of Pictures On Gold for the rest of my life and I have already bragged to several friends and family members about the incredible service I received. The employees and management are outstanding, a service experience you absolutely do not run into these days. A solid company with values that reflect the incredible people that work there. I felt like I was treated like family really. Thank you so much for everything, we can not possibly say thank you enough!"
-- Emily & Kevin C.
"I come from australia and had had picture pendants done before but they did not last so I thought I would try Pictures on Gold. What a beautiful work of are I love it
Thank you Daniel for the wonderful workmanship"
-- Karly R
"Just wanted to let you all know my wife loved the locket you made for me. The picture was outstanding. You came through with my last minute Christmas order and I appreciate that.
Thanks to all of your staff."
-- Charles G
"I am fascinated with the quality of the pictures on the charms. Thank you so much"
-- Tina S.
"I LOVE my new monogramed 14k gold necklace. Danny custom sized the chain perfectly and I was so impressed with the super quick service. He had it mailed to me the same day by UPS and I had it in only a couple of days. Their price was $300.00 less than another place I was considering purchasing from. I HIGHLY RECOMMEND doing business with this company.
"Just a note - The numbered earrings were perfect. In fact much better than the photo on the website. I was concerned they would be too big. Not the case. Plus they arrived so quickly at the normal UPS rate. Great job and thank you."
"The England Charm arrived today and it is exactly as I had hoped. Thank you very much, and I will recommend your company to anyone."