"Usually these comments are about the product, but I wanted to write about your customer service.
My outlined picture charm came and I was not satisfied but the customer service I received was EXCELLENT!
I cannot believe how simple it was to discuss my issues and how quickly PicturesOnGold handled them.
I choose not to keep the charm but I have reordered something else - and cannot wait to get it.
They stand by their products and refund policy!"
"The service provided was WONDERFUL! I had a short deadline for my mothers birthday and the locket I ordered was Engraved with a special message and a photo and it was shipped the same day I placed my order! And I received it a day early from UPS! I will definately be ordering again! I can't express how much your wonderful service has helped to make my mothers birthday the most memorable she has had! Now she has a picture of her grandchildren that will never fade! Thank You A Million!!"
"i just wanted to thank you guys for the quick delivery. I ordered a charm on a tuesday, and received my order on a wednesday. and the product was more then what i expected, VERY NICE !!!
i would definitely order from this company again!"
"Received my pendant today and it is lovely. My daughter's picture is clear. Writing on the back pretty small but the most important part was her picture. Received so quickly too. Very, very good service."
"We are so pleased with your company....great service and a great product. We ordered the gold oval photo charm, and it is beautiful! Thank you so much!"
-- Joanne R
"I received my order last week. Wow! I love it. It is better than I expected. The process of ordering was easy and the order arrived fast. Thank You."
"Thank for the beautiful job. This is a Christmas gift to my daughter who's baby died at birth. The pendant is more than I expected.
-- Angelica G.
"Two days after ordering, the sterling silver oval four photo locket, Catalog II-4003 was received in a beautiful box. I'm impressed that it could get here so soon as it was engraved. The locket is an anniversary present from my husband -- it's the first time he's actually given me an anniversary present before the actual day! Did I mention it's gorgeous? Couldn't be happier with the quality."
"Being a 61-year old who is somewhat cyber-"phobic", I can't tell you how easy and helpful your website is. Great job!"
-- Peggy H.
"I have received three orders from you. Every order seemed to be better than the next. They are absolutely gourgeous! I will recommend your company to everyone and I will be purchasing from you again. Thank You So Much!"