"Usually these comments are about the product, but I wanted to write about your customer service.
My outlined picture charm came and I was not satisfied but the customer service I received was EXCELLENT!
I cannot believe how simple it was to discuss my issues and how quickly PicturesOnGold handled them.
I choose not to keep the charm but I have reordered something else - and cannot wait to get it.
They stand by their products and refund policy!"
"I needed an emergency, special present for my recently widowed almost 90 year old Mom. I called local stores, malls, jewelers, photographers, etc. and all told me 4 - 6 weeks, even 4 - 8 weeks, despite my urgency. A very kind sales clerk gave me this website(I am sure her boss is thrilled!) The color engraved heart with my Mom's favorite photo of my parents is exquisite. Daniel promised me, through my worries, that he would get it to me on time and IT ARRIVED EARLY!! Thanks for your wonderful product and terrific service. Despite my Mom's sadness, I am sure this special remembrance will help her. Thank you again."
-- Dolly M.
"I cannot say enough how absolutely 100% thrilled I am with my purchase! I received it in less than 2 days, and the quality is beyond my expectations. I will recommend you to everyone I know. Thank you so very much for the gorgeous jewelry (the lasered pictures amaze me!) and for the best service I have ever experienced!"
-- Sharon M.
I just received the pocket watch I ordered for my husband for our first Christmas together. It looks amazing, you did such a lovely job! :)
Thanks so much..."
"My husband gave me my Valentines Day present early this year and it was a locket with my parents wedding picture in it (they both passed away - my mother recently) and I ABSOLUTELY love it. It is beautiful. I told him now I want one with OUR wedding picture in it. I know we will definately be purchasing from you again! Thank you so much!!!!!"
-- Susan D
"I have probably ordered one or more of most everything you sell and I am 100% happy with everything I am no buying this years birthday presents for my family from you. to anyone wanting to know about this company there wonderful products are beautiful shipping is fast workman ship perfect I will be back for a lot more Items thank you for such great service.
"I wasn't sure about this but decided to go for it. Then when the day after I ordered I received an Email saying it had been shipped I was really leery. I just opened the package (2 days after ordering) and was floored. This will be the best Mother's Day gift I have ever given. It is a high quality piece of jewelry and the pics are colorful and clear.
Thank You for your prompt and quality service. I will definitely recommend PicturesOnGold to my family and friends."
"I wanted to get a gold charm that represented the dedication and love my son had for being a member of his college's marching band. This was for his 18th birthday. Since his college is a very well known school I thought it would be easy to find that charm. It wasn't I looked all over the internet and called my local jeweler. Couldn't find what I wanted anywhere. I luckily found your website. I called and spoke to Danny. This was to be a "custom" charm. We spoke and he gave me ideas that I never even thought of I was thrilled that finally I was able to get my son the charm I wanted too. I received the charm and it was beautiful, everything I expected and more. We gave my son the charm this weekend when we visited his school for Parent Weekend. He now owns something that no one else does and his fellow band mates/friends have given him numerous compliments. Thank you Danny and the others who helped make my idea a reality It was a pleasure and I would not hesitate to order from your company again."
"wow the locket was awesome! my girlfriend traci love it so so much! thnakyou! tommy"
"I JUST RECEIVED A WATCH I ORDERED FOR MY MOTHER N LAW. IT HAD A PICTURE OF MY HUSBAND AND HIS TWO BROTHERS IN IT. IT TURNED OUT MAGNIFICENT. ANYONE WHO IS LOOKING FOR A TRULY UNIQUE AND PERSONAL GIFT I WOULD HIGHLY RECOMMEND THIS. SHIPPING WAS EXTREMELY FAST ALSO."