"Usually these comments are about the product, but I wanted to write about your customer service.
My outlined picture charm came and I was not satisfied but the customer service I received was EXCELLENT!
I cannot believe how simple it was to discuss my issues and how quickly PicturesOnGold handled them.
I choose not to keep the charm but I have reordered something else - and cannot wait to get it.
They stand by their products and refund policy!"
"I finally received my class ring and was very happy with it. Although it arrived a week late, the quality was so good I really can't complain too much. You guys did a great job!"
"Nice bracelet and fast shipment. Wish the lettering was larger. Almost too small to read."
"I wanted to write & express my gratitude to picturesongold.com. Some history on me, I am a dog breeder & trainer - my dogs are my passion, my life. Recently, one of my babies was laid to rest due to medical conditions. I was (and still am) devestated to say the least. I ordered the large oval photo pendant, skeptical, but excited to see the result. It arrived yesterday in the mail. I cried like a baby - tears of sadness for my loss, but tears of happiness - this necklace is gorgeous. I am amazed at the detail of my picture! And I can't believe how quickly I received the pendant in the mail! It is truly a work of art, I will recommend your website to others & I'm sure that I will use it again. Thank you Pictures On Gold for bringing my baby back to me....even if it's just in a necklace. A necklace that I will truly treasure forever."
-- Jennifer M.
"I have had a great experience with this company. I am so happy with the product I received and how fast I received it. I have been looking to get a certain charm for my 15 year old son for about two years. I was looking for a number in sterling silver. I have seen quite a few different ones over the two years but they were never what I wanted to get him and I was never happy with them. I have ordered and sent back at least four of them. I by mistake stumble upon your website. And I am so grateful I did. You had exactly what I wanted to get him. I am so pleased. I just know he will love it. I am so grateful. I am also so grateful for the sped of processing my order than making it and getting it to me. When I ordered pre-made numbers from jewelry stores it took anywhere from 2 weeks to a month before I received it. But with you I received it in 3 day total. I ordered it Wednesday and got it Friday. I was amazed. All I want to say is thank you so much for helping me make my son happy this Christmas. It means a lot to me. Thank you again. And marry Christmas."
"Two days after ordering, the sterling silver oval four photo locket, Catalog II-4003 was received in a beautiful box. I'm impressed that it could get here so soon as it was engraved. The locket is an anniversary present from my husband -- it's the first time he's actually given me an anniversary present before the actual day! Did I mention it's gorgeous? Couldn't be happier with the quality."
"I received my order today and I am very pleased with the results and the craftsmanship. I really did not know what to expect, most especially, since I was having a difficult time sending Mr. Daniel Schifter a clear picture as an attachment.
I very much appreciate Dan responding very quickly and keeping me informed on the quality of the pictures I had sent him. I thank him for his patience and hard work. I had many friends comment on the quality of the picture on the pendant and have asked me where I ordered it from. I am so proud to give your website.
This will definitely not be the last time I order from you guys.
"I am fascinated with the quality of the pictures on the charms. Thank you so much"
-- Tina S.
"I took a chance in ordering gold online...which wasn't an easy decision for me. I am pleased and impressed with my order and the quality of the craftsmanship. My order was delivered in advance of the estimated date, and in beautiful condition I am thankful and extend KUDOS to PicturesOnGold for providing a convenient and trustworthy alternative source for ordering jewelry. A+++ transaction"
"I highly recommend this site to everyone, the people were soo friendly and helpful and the service was unbeatable... I will never use another jeweler again"
-- Melissa C.