"Usually these comments are about the product, but I wanted to write about your customer service.
My outlined picture charm came and I was not satisfied but the customer service I received was EXCELLENT!
I cannot believe how simple it was to discuss my issues and how quickly PicturesOnGold handled them.
I choose not to keep the charm but I have reordered something else - and cannot wait to get it.
They stand by their products and refund policy!"
"I have ordered a number of items from Picturesongold and have been pleased. In one instance, there was an error with my order but they graciously corrected the mistake and did so in a timely manner. They have an item that I love--the Rembrandt police charm. I hope they continue to carry this item and continue to show their support for public safety. I will continue to purchase from this establishment and encourage others to do the same"
"I have probably ordered one or more of most everything you sell and I am 100% happy with everything I am no buying this years birthday presents for my family from you. to anyone wanting to know about this company there wonderful products are beautiful shipping is fast workman ship perfect I will be back for a lot more Items thank you for such great service.
"This is my third purchase and I've loved them all. I searched for a photo of my dad holding my daughter and couldn't find one. But you were able to pull two photos seamlessly together and gave me exactly what I searched for and couldn't find on my own!"
-- Jackie R.
"I am AMAZED!! I want to THANK THE ENTIRE STAFF for creating a beautiful masterpiece. I was struggling to find the perfect gift to give my Son for his eight grade graduation. I created an idea simply in my mind and started searching the web. I found a few and then I fortunately found your website. That evening I found & created EXACTLY what I wanted, so I decided to order it that same evening. I ordered it with a special engraved message and received it in less than 48 hrs!!. I am amazed and totally impressed with the quality and price of the product and engraving!! I will always be your customer for life! Without a doubt. THANK YOU"
"I wanted to get a gold charm that represented the dedication and love my son had for being a member of his college's marching band. This was for his 18th birthday. Since his college is a very well known school I thought it would be easy to find that charm. It wasn't I looked all over the internet and called my local jeweler. Couldn't find what I wanted anywhere. I luckily found your website. I called and spoke to Danny. This was to be a "custom" charm. We spoke and he gave me ideas that I never even thought of I was thrilled that finally I was able to get my son the charm I wanted too. I received the charm and it was beautiful, everything I expected and more. We gave my son the charm this weekend when we visited his school for Parent Weekend. He now owns something that no one else does and his fellow band mates/friends have given him numerous compliments. Thank you Danny and the others who helped make my idea a reality It was a pleasure and I would not hesitate to order from your company again."
"I AM SOOO VERY PLEASED WITH THIS PRODUCT. WHEN I OPENED THE BOX, I COULD NOT BELIEVE HOW BEAUTIFUL, CLEAR AND PERFECT IT WAS. IT MADE MY DAY AND I WILL RECOMMEND THIS COMPANY TO ALL MY FRIENDS. WELL WORTH EVERY PENNY! THANK YOU"
-- Lillian B
"To whom it may concern,
Just wanted to drop a quick email and say THANK YOU!!!! I am absolutely happy with my purchase. It arrived today and I couldn't believe how beautiful it is. Thank you thank you!!!!!!
Chris M. (a very happy customer)"
-- Chris M.
"I just received my color lasered heart locket and I LOVE IT! I had a feeling it was going to be something I treasured for years to come, but I never thought it would mean so much and look so great. As a mother, I have my son on my mind and in my heart 24/7, but now I can carry his smiling face close to my heart forever! Thank you picturesongold.com for creating such wonderful items. You all
don't just make jewelry... You create lasting memories!"
"My wife Venita Lawrence and my 4 children paid for me to design a club ring, well it came in today and it is beautiful, craftsman ship is second to none. The only problem that I noticed is it took a little longer to receive the ring than what was posted,well I guess the quality makes up for the long Waite. Great Job ALL!"