"I want to state I had a problem with one of the pieces I placed in an order with the company and with the excellent help of Dan the problem was fixed in no time at all.
I will keep ordering from Picturesongold and will keep referring my friends as well."
"Usually these comments are about the product, but I wanted to write about your customer service.
My outlined picture charm came and I was not satisfied but the customer service I received was EXCELLENT!
I cannot believe how simple it was to discuss my issues and how quickly PicturesOnGold handled them.
I choose not to keep the charm but I have reordered something else - and cannot wait to get it.
They stand by their products and refund policy!"
"THANK YOU SO VERY MUCH!!!!!!!!!!!!!!! I have never dealt with such efficiency and AWESOME Customer Service!! It came out ABSOLUTELY BEAUTIFUL!!!
Thanks so much again,
"Amazing! It's very rare to get what you expect, let alone something far beyond one's own expectations.Thank you! you have found a repeat customer for sure."
-- Timothy H.
"Doing business with this company has been a sheer joy!! Service was excellent, and very speedy...Daniel really knows how to run this business smoothly and efficiently!! I just received my color photo laser engraved pendant last night, and it brought tears to my eyes!! I have truly never seen anything so detailed and so exquisite in my life! I could not stop staring at it! The workmanship was phenomenal, and the price was fantastic. Especially since there had to be a little editing to my photos, but they are obviously real experts at this art, and it came out way beyond my wildest expectations!! I will be telling all my friends and family about this company (well, when I wear it, the product will speak for itself!!), and will highly recommend Pictures On Gold to everyone I know. I will DEFINITELY be back for more!! Thanks again, Daniel, for such a pleasant experience!! Lori M."
-- Lori M.
"Great job, great detail, very fast service I have highly recommend to all my friends. I couldn't be more pleased, this will make for a very special present."
-- Lee D.
"i just wanted to thank you guys for the quick delivery. I ordered a charm on a tuesday, and received my order on a wednesday. and the product was more then what i expected, VERY NICE !!!
i would definitely order from this company again!"
"I received my order today and I am very pleased with the results and the craftsmanship. I really did not know what to expect, most especially, since I was having a difficult time sending Mr. Daniel Schifter a clear picture as an attachment.
I very much appreciate Dan responding very quickly and keeping me informed on the quality of the pictures I had sent him. I thank him for his patience and hard work. I had many friends comment on the quality of the picture on the pendant and have asked me where I ordered it from. I am so proud to give your website.
This will definitely not be the last time I order from you guys.
"I ordered a silver police badge necklace with my badge number and was looking for one everywhere but i couldnt find a reasonable price until i saw picturesongold and i wasnt expecting to get it in less than a week and it came out perfect. thanks so much i hope to buy from again"
"I am so excited and pleased with the new corrected photo engraved dog tag I received today!! It is absolutely beautiful, crystal clear and vibrant colors.
As I told you when I placed my order, my son is deploying to Iraq in January and requested 'military' items for Christmas. I thought, what would be more appropriate than an engraved dog tag of the two women he loves most; his mother and his brand new wife who is also deploying in January to Kuwait.
When I got the first dog tag, I was disappointed when I found a mistake, but you were wonderfully understanding when I phoned. You informed me to send it back to be re-done, and you turned it back around to me in less than one week. That is exemplary and commendable customer service, especially with the holiday rush.
Feel free to use my comments on your site if you wish, and also the two pictures and how they were merged together to make it appear as though we were together in one photo. I will highly recommend PicturesOnGold.com !!"
-- Barbara C.