"Usually these comments are about the product, but I wanted to write about your customer service.
My outlined picture charm came and I was not satisfied but the customer service I received was EXCELLENT!
I cannot believe how simple it was to discuss my issues and how quickly PicturesOnGold handled them.
I choose not to keep the charm but I have reordered something else - and cannot wait to get it.
They stand by their products and refund policy!"
"I absolutely love this service. Received a beautiful picture locket for Mom and a unique ring for me. Can't beat it! I definitely recommend and will use it again. Thanks!"
"I received my order last week. Wow! I love it. It is better than I expected. The process of ordering was easy and the order arrived fast. Thank You."
"Beautiful work. Great customer service. Had a problem with not receiving something and they were right on top of it and I received it very promptly. Would highly recommend and use again in the future!"
-- Dawn M.
"I just received my color lasered heart locket and I LOVE IT! I had a feeling it was going to be something I treasured for years to come, but I never thought it would mean so much and look so great. As a mother, I have my son on my mind and in my heart 24/7, but now I can carry his smiling face close to my heart forever! Thank you picturesongold.com for creating such wonderful items. You all
don't just make jewelry... You create lasting memories!"
"The only thing I can say is that your website comes nowhere near portraying the beauty and the quality of your work...but your customer testimonials certainly do. I make a bet that you guys love your work because you've obviously touched a lot of people and made a positive difference in their lives. Thank you so much for your part in making this a special Christmas day for me.
-- Donna S.
"Amazing! It's very rare to get what you expect, let alone something far beyond one's own expectations.Thank you! you have found a repeat customer for sure."
-- Timothy H.
"This was my second purchase for your picture charms. Once again, they exceeded my expections. Absolutely beautiful work! Thank you!!!"
-- Susan C.
"Thee were some initial problems with my purchase but Danny made sure my purchase was absolutely perfect. I am extremely satisfied with the way Pictures on Gold handled my transaction and will definitely recommend them to everyone who asks where I got such beautiful photo engraved jewelry."
"I would like to thank Danny and everyone @ PicturesOnGold.com for the fantastic service. I placed my order at the last minute as I always seem to do. I contacted Danny who assured me that the pendant I ordered could be engraved with my photo and inscription as soon as I e-mailed them the photo. He also told me that he would immediately ship the pendant that same day and advised me to save my money on the express shipping options because he knew that UPS would be able to get it to me within two days, which was when I needed it. The pendant was done beautifully and arrived on time, just as I had been told. It made a great gift. I felt like my order was given special treatment but I'm confident that they give everyone this same great service. I would highly recommend PicturesOnGold.com
-- B. Scarborough