"Usually these comments are about the product, but I wanted to write about your customer service.
My outlined picture charm came and I was not satisfied but the customer service I received was EXCELLENT!
I cannot believe how simple it was to discuss my issues and how quickly PicturesOnGold handled them.
I choose not to keep the charm but I have reordered something else - and cannot wait to get it.
They stand by their products and refund policy!"
"Thank you so much!! The necklace I ordered for my sister is absolutely beautiful and she loved it. There was a minor problem in the beginning but your company worked with me and I couldn't be happier. I've recommended you to EVERYONE I know. Thanks again!"
"I am so excited and pleased with the new corrected photo engraved dog tag I received today!! It is absolutely beautiful, crystal clear and vibrant colors.
As I told you when I placed my order, my son is deploying to Iraq in January and requested 'military' items for Christmas. I thought, what would be more appropriate than an engraved dog tag of the two women he loves most; his mother and his brand new wife who is also deploying in January to Kuwait.
When I got the first dog tag, I was disappointed when I found a mistake, but you were wonderfully understanding when I phoned. You informed me to send it back to be re-done, and you turned it back around to me in less than one week. That is exemplary and commendable customer service, especially with the holiday rush.
Feel free to use my comments on your site if you wish, and also the two pictures and how they were merged together to make it appear as though we were together in one photo. I will highly recommend PicturesOnGold.com !!"
-- Barbara C.
"Nice bracelet and fast shipment. Wish the lettering was larger. Almost too small to read."
""With pictures on gold there are no risks in buying. Two weeks after mailing my purchased item back, I received a full refund! Thank you for your integrity and commitment to satisfying your customers. I will definately recommend your company to anyone."
--Matt M., IL"
-- Matt M
"Just wanted to say thank you once again for a great product. This is the second time I have purchased from you and have been in awe of the finished product. After the first purchase I felt comfortable enough to order again and send it right to my mother in law without seeing it. Keep up the great work. Thank you"
"Thank you for a nice product. My wife loves it!!!"
"My first order from Pictures On Gold, an anklet for my wife, was a great buy,quality for the price, and was delivered as promised.My wife loves it."
"I absolutely love this service. Received a beautiful picture locket for Mom and a unique ring for me. Can't beat it! I definitely recommend and will use it again. Thanks!"
"I ordered a silver police badge necklace with my badge number and was looking for one everywhere but i couldnt find a reasonable price until i saw picturesongold and i wasnt expecting to get it in less than a week and it came out perfect. thanks so much i hope to buy from again"