"The customer service from this company is exceptional. I ordered on a Thursday and had the product the next day. The product is beautiful!! I ordered this as a Christmas gift and couldn't be more pleased at the fast service and shipping. I will be ordering again from this company. Even my 11 year old son said, "Wow, grandma is going to LOVE this gift" Thank you!!"
"I would like to say thank you too Daniel.I received my order in 2 days done the way it was ordered and beautifully gift wrapped.He was totally professional and gave great guidance I ordered a fingerprint engraved piece,with a message on the reverse,everything was exactly as discussed.Tracking info was sent immediately upon shipment.Thanks so much Linda"
"Two days after ordering, the sterling silver oval four photo locket, Catalog II-4003 was received in a beautiful box. I'm impressed that it could get here so soon as it was engraved. The locket is an anniversary present from my husband -- it's the first time he's actually given me an anniversary present before the actual day! Did I mention it's gorgeous? Couldn't be happier with the quality."
"i just received my order-
i never imagined it would be this awesome.
i will definetly be ordering again-
thanks for making christmas special for my hearbroken son.he's going to love the dog tag."
-- Teresa W.
"I am so excited and pleased with the new corrected photo engraved dog tag I received today!! It is absolutely beautiful, crystal clear and vibrant colors.
As I told you when I placed my order, my son is deploying to Iraq in January and requested 'military' items for Christmas. I thought, what would be more appropriate than an engraved dog tag of the two women he loves most; his mother and his brand new wife who is also deploying in January to Kuwait.
When I got the first dog tag, I was disappointed when I found a mistake, but you were wonderfully understanding when I phoned. You informed me to send it back to be re-done, and you turned it back around to me in less than one week. That is exemplary and commendable customer service, especially with the holiday rush.
Feel free to use my comments on your site if you wish, and also the two pictures and how they were merged together to make it appear as though we were together in one photo. I will highly recommend PicturesOnGold.com !!"
-- Barbara C.
"Just a note - The numbered earrings were perfect. In fact much better than the photo on the website. I was concerned they would be too big. Not the case. Plus they arrived so quickly at the normal UPS rate. Great job and thank you."
"The customer service for this company is outstanding! UPS lost/misdelivered 2 heart lockets that I ordered for xmas. UPS wouldn't help me at all. I called Pictures on Gold's support and within 2 days, I had the 2 lockets in my hands. I will absolutely do business with this company again.
Our 15 yr old dog passed away and my daughter has taken it very hard. She keeps a small stuffed animal in her backpack for when she gets sad. Now she will always have this special momento that she can wear and keep close to her heart."
-- R. Allan
"I just receive the St. Florian medal I had ordered. When you say one day shipping you are not kidding. I ordered this on Wednesday morning 12/21 and it was delivered on Thursday 12/22. The medal is absolutely beautiful. I had this done in Sterling Silver and when I opened the box I was totally blown away. Everything from the engraving to the medal itself is just magnificent. I have a firefighter friend that I am giving this medal to for Christmas. I know he will absolutely love it. Thank you so much for the service as well as the beautiful medal. Happy holidays to all of you."
"I have had a great experience with this company. I am so happy with the product I received and how fast I received it. I have been looking to get a certain charm for my 15 year old son for about two years. I was looking for a number in sterling silver. I have seen quite a few different ones over the two years but they were never what I wanted to get him and I was never happy with them. I have ordered and sent back at least four of them. I by mistake stumble upon your website. And I am so grateful I did. You had exactly what I wanted to get him. I am so pleased. I just know he will love it. I am so grateful. I am also so grateful for the sped of processing my order than making it and getting it to me. When I ordered pre-made numbers from jewelry stores it took anywhere from 2 weeks to a month before I received it. But with you I received it in 3 day total. I ordered it Wednesday and got it Friday. I was amazed. All I want to say is thank you so much for helping me make my son happy this Christmas. It means a lot to me. Thank you again. And marry Christmas."
"Thank you to me in not enough, the pendant is absolutely breath-taking. I will definitely be shopping here again. My father past away almost 2yrs ago this will be a beautiful treasure for my mother. She will for sure love it. Thank you once again."