"When my beautiful St. Gabriel charm arrived, the chain I ordered was not with the charm. I emailed you and called you only to find out that your offices were closed for the week. Today I got the confirmation that the chain was on it's way. We all know that sometimes things do not go a planned and the chain was an oversight. I am glad to report that everything has been taken care of in a prompt and courteous manner."
"I needed an emergency, special present for my recently widowed almost 90 year old Mom. I called local stores, malls, jewelers, photographers, etc. and all told me 4 - 6 weeks, even 4 - 8 weeks, despite my urgency. A very kind sales clerk gave me this website(I am sure her boss is thrilled!) The color engraved heart with my Mom's favorite photo of my parents is exquisite. Daniel promised me, through my worries, that he would get it to me on time and IT ARRIVED EARLY!! Thanks for your wonderful product and terrific service. Despite my Mom's sadness, I am sure this special remembrance will help her. Thank you again."
-- Dolly M.
"I would like to say thank you too Daniel.I received my order in 2 days done the way it was ordered and beautifully gift wrapped.He was totally professional and gave great guidance I ordered a fingerprint engraved piece,with a message on the reverse,everything was exactly as discussed.Tracking info was sent immediately upon shipment.Thanks so much Linda"
"I just received my womens 3/4 inch plate I.D. bracelet and I am thrilled. It is so nice to purchase something 14K rather than pay almost the same for gold filled because this will last a lifetime. Thanks for the fast shipping and beautiful bracelet. I do plan to bring it to the jeweler to change to a lobster claw clasp."
"Beautiful work. Great customer service. Had a problem with not receiving something and they were right on top of it and I received it very promptly. Would highly recommend and use again in the future!"
-- Dawn M.
"I highly recommend this site to everyone, the people were soo friendly and helpful and the service was unbeatable... I will never use another jeweler again"
-- Melissa C.
"Thee were some initial problems with my purchase but Danny made sure my purchase was absolutely perfect. I am extremely satisfied with the way Pictures on Gold handled my transaction and will definitely recommend them to everyone who asks where I got such beautiful photo engraved jewelry."
"Amazing! It's very rare to get what you expect, let alone something far beyond one's own expectations.Thank you! you have found a repeat customer for sure."
-- Timothy H.
"I was very pleased with the service that they gave me and also the quality of the item. It was just beautiful. There service was very prompt and they aimed to please."
-- Marianne B.
"My children purchased a photo engraving for me on silver of my Yellow Lab for Christmas. This is one of the most wonderful presents I have ever received and I will cherish this long after she has passed on. Thank you!"
-- Helen B.