"Pictures On Gold is one of the few honest and customer service-oriented organizations that I have had the pleasure to do business with. With so many vendors trying to nickel and dime me as I was preparing for my wedding, Pictures On Gold was the opposite. They were available whenever I called or emailed and were able to troubleshoot a product that was out of stock at the last minute in order to get me an incredible, high-quality product the same day as my wedding day. I will be a customer of Pictures On Gold for the rest of my life and I have already bragged to several friends and family members about the incredible service I received. The employees and management are outstanding, a service experience you absolutely do not run into these days. A solid company with values that reflect the incredible people that work there. I felt like I was treated like family really. Thank you so much for everything, we can not possibly say thank you enough!"
-- Emily & Kevin C.
"THIS IS MY THIRD ORDER FROM YOU, I AM SO IMPRESSED WITH YOU WORK AND MY MOVED HER PRESENT
"wow the locket was awesome! my girlfriend traci love it so so much! thnakyou! tommy"
"This is my first engraved pendant that I have purchased. The pendant has the footprint of my stillborn daughter at 36 weeks and the workmanship is perfect. I received my purchase in about 5 working days after placing the order. The turnaround time is fantastic. Thanks for your service. I will definitely ordering more in the near future, and will tell all my friends about your products. Thanks for the great job done!"
"Amazing! It's very rare to get what you expect, let alone something far beyond one's own expectations.Thank you! you have found a repeat customer for sure."
-- Timothy H.
"I took a chance in ordering gold online...which wasn't an easy decision for me. I am pleased and impressed with my order and the quality of the craftsmanship. My order was delivered in advance of the estimated date, and in beautiful condition I am thankful and extend KUDOS to PicturesOnGold for providing a convenient and trustworthy alternative source for ordering jewelry. A+++ transaction"
"I ORDERED THE ROUND PHOTOS, WITH NAME AND ENGRAVED YEAR FOR CHRISTMAS PRESENTS, ALSO AND ONE OF EACH OF MY GRANDKIDS FOR MYSELF. I CANNOT TELL YOU HOW PLEASED EVERYONE WAS AT THE GIFT AND QUALITY OF THESE PHOTOS. WE ALL WEAR THEM PROUDLY AND GET SO MANY COMPLIMENTS AND STATEMENTS OF WHAT A NEAT IDEA. MY DAUGHTERS HAVE NOW REQUESTED A NEW PICTURE EVERY CHRISTMAS AND ONCE THEY ARE DONE WEARING AS A NECKLACE WILL ADD THEM ON A BRACLET SO THEY HAVE A CHARM BRACLET HISTORY OF THEIR CHILDREN FROM BIRTH TO GRADUATION. THANK YOU SO MUCH FOR SUCH A WONDERFUL GIFT. YOUR ITEMS WERE BEAUTIFUL WITH EXCELLANT WORKMANSHIP. -NO PROBLEM RECOMMENDING YOUR WEBSITE OR BEING A RETURN CUSTOMER. THANKS AGAIN - JULIE"
-- Julie E
"I love this heart, I bought the heart for my Mom because my Dad recently passed away ! It is gorgeous and worth every penny.."
-- Arlene B
"Just received my bracelet. It is beautiful and unique
and I LOVE IT. I now have an everlasting image of
my precious schnauzer, Sadie. This bracelet will always be my most cherished piece of jewelry."
"Usually these comments are about the product, but I wanted to write about your customer service.
My outlined picture charm came and I was not satisfied but the customer service I received was EXCELLENT!
I cannot believe how simple it was to discuss my issues and how quickly PicturesOnGold handled them.
I choose not to keep the charm but I have reordered something else - and cannot wait to get it.
They stand by their products and refund policy!"