"I finally received my class ring and was very happy with it. Although it arrived a week late, the quality was so good I really can't complain too much. You guys did a great job!"
"Just wanted to say thank you once again for a great product. This is the second time I have purchased from you and have been in awe of the finished product. After the first purchase I felt comfortable enough to order again and send it right to my mother in law without seeing it. Keep up the great work. Thank you"
"Usually these comments are about the product, but I wanted to write about your customer service.
My outlined picture charm came and I was not satisfied but the customer service I received was EXCELLENT!
I cannot believe how simple it was to discuss my issues and how quickly PicturesOnGold handled them.
I choose not to keep the charm but I have reordered something else - and cannot wait to get it.
They stand by their products and refund policy!"
"Your online ordering couldn't be easier, your service was exceptional, your workmanship was excellent and the quality of your product is outstanding. I WILL be back for more!"
-- Mary W.
"This is my first engraved pendant that I have purchased. The pendant has the footprint of my stillborn daughter at 36 weeks and the workmanship is perfect. I received my purchase in about 5 working days after placing the order. The turnaround time is fantastic. Thanks for your service. I will definitely ordering more in the near future, and will tell all my friends about your products. Thanks for the great job done!"
"Wow... Perfection:) I'm so please with not only the speed of receiving my photo heart but the quality is superb. The picture is so very clear.
I was hesitant to order, at first, because I had one
made elsewhre and was terribly disappointed with the clarity.
You'll be getting more orders from me. What a great gift :)
with the clarity."
"I just receive the St. Florian medal I had ordered. When you say one day shipping you are not kidding. I ordered this on Wednesday morning 12/21 and it was delivered on Thursday 12/22. The medal is absolutely beautiful. I had this done in Sterling Silver and when I opened the box I was totally blown away. Everything from the engraving to the medal itself is just magnificent. I have a firefighter friend that I am giving this medal to for Christmas. I know he will absolutely love it. Thank you so much for the service as well as the beautiful medal. Happy holidays to all of you."
"I received the locket watch I ordered, and instantly loved it. Unfortunately, there was a problem with the way it was engraved. When I called to state the problem, I was treated with extreme respect. Instead of the men sounding annoyed or uncaring, both of them were apologetic, stating they would be happy to re-do it. When I told Danny that I hated to part with it, I was told that I could wear it until I was ready to return it, and they would take care of the problem whenever I was ready. When I did get it back, it was absolutely PERFECT. It makes me feel so good every time I open the locket and get to see the engraved words and photo. It is beautiful. I have every intention of ordering from them again."
"Pictures On Gold is one of the few honest and customer service-oriented organizations that I have had the pleasure to do business with. With so many vendors trying to nickel and dime me as I was preparing for my wedding, Pictures On Gold was the opposite. They were available whenever I called or emailed and were able to troubleshoot a product that was out of stock at the last minute in order to get me an incredible, high-quality product the same day as my wedding day. I will be a customer of Pictures On Gold for the rest of my life and I have already bragged to several friends and family members about the incredible service I received. The employees and management are outstanding, a service experience you absolutely do not run into these days. A solid company with values that reflect the incredible people that work there. I felt like I was treated like family really. Thank you so much for everything, we can not possibly say thank you enough!"
-- Emily & Kevin C.
"This was such a great idea! I shopped stores and the internet to find out who would have the most reasonable price for the best quality. I'm glad I ordered my wife's first Mother's Day gift from PicturesOnGold.com. It was a big hit."
-- Bill W.