"Usually these comments are about the product, but I wanted to write about your customer service.
My outlined picture charm came and I was not satisfied but the customer service I received was EXCELLENT!
I cannot believe how simple it was to discuss my issues and how quickly PicturesOnGold handled them.
I choose not to keep the charm but I have reordered something else - and cannot wait to get it.
They stand by their products and refund policy!"
"Thank you for a nice product. My wife loves it!!!"
"Amazing! It's very rare to get what you expect, let alone something far beyond one's own expectations.Thank you! you have found a repeat customer for sure."
-- Timothy H.
"I finally received my class ring and was very happy with it. Although it arrived a week late, the quality was so good I really can't complain too much. You guys did a great job!"
"Two days after ordering, the sterling silver oval four photo locket, Catalog II-4003 was received in a beautiful box. I'm impressed that it could get here so soon as it was engraved. The locket is an anniversary present from my husband -- it's the first time he's actually given me an anniversary present before the actual day! Did I mention it's gorgeous? Couldn't be happier with the quality."
"Just received my bracelet. It is beautiful and unique
and I LOVE IT. I now have an everlasting image of
my precious schnauzer, Sadie. This bracelet will always be my most cherished piece of jewelry."
"I would like to thank Danny and everyone @ PicturesOnGold.com for the fantastic service. I placed my order at the last minute as I always seem to do. I contacted Danny who assured me that the pendant I ordered could be engraved with my photo and inscription as soon as I e-mailed them the photo. He also told me that he would immediately ship the pendant that same day and advised me to save my money on the express shipping options because he knew that UPS would be able to get it to me within two days, which was when I needed it. The pendant was done beautifully and arrived on time, just as I had been told. It made a great gift. I felt like my order was given special treatment but I'm confident that they give everyone this same great service. I would highly recommend PicturesOnGold.com
-- B. Scarborough
"Thee were some initial problems with my purchase but Danny made sure my purchase was absolutely perfect. I am extremely satisfied with the way Pictures on Gold handled my transaction and will definitely recommend them to everyone who asks where I got such beautiful photo engraved jewelry."
"I LOVE my new monogramed 14k gold necklace. Danny custom sized the chain perfectly and I was so impressed with the super quick service. He had it mailed to me the same day by UPS and I had it in only a couple of days. Their price was $300.00 less than another place I was considering purchasing from. I HIGHLY RECOMMEND doing business with this company.
"I just received my color lasered heart locket and I LOVE IT! I had a feeling it was going to be something I treasured for years to come, but I never thought it would mean so much and look so great. As a mother, I have my son on my mind and in my heart 24/7, but now I can carry his smiling face close to my heart forever! Thank you picturesongold.com for creating such wonderful items. You all
don't just make jewelry... You create lasting memories!"