"Usually these comments are about the product, but I wanted to write about your customer service.
My outlined picture charm came and I was not satisfied but the customer service I received was EXCELLENT!
I cannot believe how simple it was to discuss my issues and how quickly PicturesOnGold handled them.
I choose not to keep the charm but I have reordered something else - and cannot wait to get it.
They stand by their products and refund policy!"
"Thank you to me in not enough, the pendant is absolutely breath-taking. I will definitely be shopping here again. My father past away almost 2yrs ago this will be a beautiful treasure for my mother. She will for sure love it. Thank you once again."
"I ordered 6 pendants for me and my 5 sisters in memory of my Mom. I ordered them in 14K and they were beautiful. I also ordered a man's keychain for my Dad to carry with him, but I could not afford it in 14K, so I ordered it in Sterling Silver. The picture quality was not good. I am not sure if it was because it was on the Sterling Silver or if it was because the picture size was a little bigger then the pendants. Unfortunatly you cannot return picture jewelry so "Live and Learn".
Daniel was very kind in customer service. Thank you Daniel!"
"After much searching the internet for a unique US Army charm, I came across this website. I ordered the Army Helmet Charm with engraving. The ordering process was extremely user friendly. Then seeing exactly how it would look made the experience of ordering online great.I also appreciate the customer service replies to my questions from Daniel which were very prompt and friendly. I love the beautiful charm and highly recommend PicturesOnGold."
"This is my third purchase and I've loved them all. I searched for a photo of my dad holding my daughter and couldn't find one. But you were able to pull two photos seamlessly together and gave me exactly what I searched for and couldn't find on my own!"
-- Jackie R.
"Two days after ordering, the sterling silver oval four photo locket, Catalog II-4003 was received in a beautiful box. I'm impressed that it could get here so soon as it was engraved. The locket is an anniversary present from my husband -- it's the first time he's actually given me an anniversary present before the actual day! Did I mention it's gorgeous? Couldn't be happier with the quality."
"Thank you so much!! The necklace I ordered for my sister is absolutely beautiful and she loved it. There was a minor problem in the beginning but your company worked with me and I couldn't be happier. I've recommended you to EVERYONE I know. Thanks again!"
"The customer service for this company is outstanding! UPS lost/misdelivered 2 heart lockets that I ordered for xmas. UPS wouldn't help me at all. I called Pictures on Gold's support and within 2 days, I had the 2 lockets in my hands. I will absolutely do business with this company again.
Our 15 yr old dog passed away and my daughter has taken it very hard. She keeps a small stuffed animal in her backpack for when she gets sad. Now she will always have this special momento that she can wear and keep close to her heart."
-- R. Allan
"14K White and Yellow Gold Miraculous Medal: I have worn this 3/4 inch medal everyday for approximately two years. The bail is already wearing a little on the sides, so I know I will eventually need to replace it, or may just keep it to show it's age. Anyway, I absolutely love it I am go grateful for having found it and yes, shipping was so easy I would recommend this site to anyone looking, because they HAVE the best prices with the largest selection And remember everyone, the price of gold is so high If you are wanting a really thick piece then you need to expect to pay more. While mine may be small and delicate, it was exactly what I was looking for, thank you God bless"
"I CAN'T SAY ENOUGH GOOD THINGS ABOUT DAN SCHIFTER AND HIS COMPANY. HE DOES OUTSTANDING WORK. YOU WILL DEFINITELY BE MORE THAN SURPRISED BY HIS ARTISTRY AND CUSTOMER SERVICE. THEY ARE A 10 IN MY BOOK!!
HAT'S OFF TO A GREAT COMPANY!!!!"
-- Linda A. B.