"I ordered my charms/metals online with live chat, which was very helpful in answering my questions, which I had many. For my first grandchild I wanted her handprint on one side and footprint on the other, with her full name and date of birth!! I was asking a lot for such a tiny item and wasn't sure if it would turn out. But Daniel asured it would and the service was so easy and fast!! I was able to email a jpeg of her prints so no snailmail wait time, they gladly sent me a proof too! After getting them my heart melted, they were so wonderful! My son cried and so did his wife, and then had so many friends asking where I had this done! So money well spent!"
"Being a 61-year old who is somewhat cyber-"phobic", I can't tell you how easy and helpful your website is. Great job!"
-- Peggy H.
"I have ordered several pieces from pictures on gold.
The service that I received was excellent. My latest
piece was a ring with my wedding picture on it. The
work was excellent. Thanks for everything-Dan was especially wonderful with getting my orders exactly the way that I wanted them. The quality and price were excellent. Thanks for everything!"
"I JUST RECEIVED A WATCH I ORDERED FOR MY MOTHER N LAW. IT HAD A PICTURE OF MY HUSBAND AND HIS TWO BROTHERS IN IT. IT TURNED OUT MAGNIFICENT. ANYONE WHO IS LOOKING FOR A TRULY UNIQUE AND PERSONAL GIFT I WOULD HIGHLY RECOMMEND THIS. SHIPPING WAS EXTREMELY FAST ALSO."
"I took a chance in ordering gold online...which wasn't an easy decision for me. I am pleased and impressed with my order and the quality of the craftsmanship. My order was delivered in advance of the estimated date, and in beautiful condition I am thankful and extend KUDOS to PicturesOnGold for providing a convenient and trustworthy alternative source for ordering jewelry. A+++ transaction"
"Usually these comments are about the product, but I wanted to write about your customer service.
My outlined picture charm came and I was not satisfied but the customer service I received was EXCELLENT!
I cannot believe how simple it was to discuss my issues and how quickly PicturesOnGold handled them.
I choose not to keep the charm but I have reordered something else - and cannot wait to get it.
They stand by their products and refund policy!"
"To whom it may concern,
Just wanted to drop a quick email and say THANK YOU!!!! I am absolutely happy with my purchase. It arrived today and I couldn't believe how beautiful it is. Thank you thank you!!!!!!
Chris M. (a very happy customer)"
-- Chris M.
"I LOVE my new monogramed 14k gold necklace. Danny custom sized the chain perfectly and I was so impressed with the super quick service. He had it mailed to me the same day by UPS and I had it in only a couple of days. Their price was $300.00 less than another place I was considering purchasing from. I HIGHLY RECOMMEND doing business with this company.
"When it comes to customer service and quality of product you are Number 1 in my books. The charms are absolutely beautiful. I even requested an exchange and with no problems at all, I got it.
Thank you again and you are in my favorites!"
"After much searching the internet for a unique US Army charm, I came across this website. I ordered the Army Helmet Charm with engraving. The ordering process was extremely user friendly. Then seeing exactly how it would look made the experience of ordering online great.I also appreciate the customer service replies to my questions from Daniel which were very prompt and friendly. I love the beautiful charm and highly recommend PicturesOnGold."