"The only thing I can say is that your website comes nowhere near portraying the beauty and the quality of your work...but your customer testimonials certainly do. I make a bet that you guys love your work because you've obviously touched a lot of people and made a positive difference in their lives. Thank you so much for your part in making this a special Christmas day for me.
-- Donna S.
"Usually these comments are about the product, but I wanted to write about your customer service.
My outlined picture charm came and I was not satisfied but the customer service I received was EXCELLENT!
I cannot believe how simple it was to discuss my issues and how quickly PicturesOnGold handled them.
I choose not to keep the charm but I have reordered something else - and cannot wait to get it.
They stand by their products and refund policy!"
"I ordered my charms/metals online with live chat, which was very helpful in answering my questions, which I had many. For my first grandchild I wanted her handprint on one side and footprint on the other, with her full name and date of birth!! I was asking a lot for such a tiny item and wasn't sure if it would turn out. But Daniel asured it would and the service was so easy and fast!! I was able to email a jpeg of her prints so no snailmail wait time, they gladly sent me a proof too! After getting them my heart melted, they were so wonderful! My son cried and so did his wife, and then had so many friends asking where I had this done! So money well spent!"
I just received the pocket watch I ordered for my husband for our first Christmas together. It looks amazing, you did such a lovely job! :)
Thanks so much..."
"This was my second purchase for your picture charms. Once again, they exceeded my expections. Absolutely beautiful work! Thank you!!!"
-- Susan C.
"The customer service from this company is exceptional. I ordered on a Thursday and had the product the next day. The product is beautiful!! I ordered this as a Christmas gift and couldn't be more pleased at the fast service and shipping. I will be ordering again from this company. Even my 11 year old son said, "Wow, grandma is going to LOVE this gift" Thank you!!"
"Absolutely beautiful, love it , will definitely do business again , thank you for everything...
Thank you so much for doing such a great job!"
"Just received my bracelet. It is beautiful and unique
and I LOVE IT. I now have an everlasting image of
my precious schnauzer, Sadie. This bracelet will always be my most cherished piece of jewelry."
"I received my order today and I am very pleased with the results and the craftsmanship. I really did not know what to expect, most especially, since I was having a difficult time sending Mr. Daniel Schifter a clear picture as an attachment.
I very much appreciate Dan responding very quickly and keeping me informed on the quality of the pictures I had sent him. I thank him for his patience and hard work. I had many friends comment on the quality of the picture on the pendant and have asked me where I ordered it from. I am so proud to give your website.
This will definitely not be the last time I order from you guys.
"This is my third purchase and I've loved them all. I searched for a photo of my dad holding my daughter and couldn't find one. But you were able to pull two photos seamlessly together and gave me exactly what I searched for and couldn't find on my own!"
-- Jackie R.