"After much searching the internet for a unique US Army charm, I came across this website. I ordered the Army Helmet Charm with engraving. The ordering process was extremely user friendly. Then seeing exactly how it would look made the experience of ordering online great.I also appreciate the customer service replies to my questions from Daniel which were very prompt and friendly. I love the beautiful charm and highly recommend PicturesOnGold."
"I have ordered several pieces from pictures on gold.
The service that I received was excellent. My latest
piece was a ring with my wedding picture on it. The
work was excellent. Thanks for everything-Dan was especially wonderful with getting my orders exactly the way that I wanted them. The quality and price were excellent. Thanks for everything!"
"Being a 61-year old who is somewhat cyber-"phobic", I can't tell you how easy and helpful your website is. Great job!"
-- Peggy H.
"Love it and I am in the UK :) This is the only place I could find to make a laser locket. Very quick and a lovely item thanks so much."
-- Claire E.
"wow the locket was awesome! my girlfriend traci love it so so much! thnakyou! tommy"
"The Picture turned out beautiful, I just love it. The service was very fast."
"I finally received my class ring and was very happy with it. Although it arrived a week late, the quality was so good I really can't complain too much. You guys did a great job!"
"Pictures On Gold is one of the few honest and customer service-oriented organizations that I have had the pleasure to do business with. With so many vendors trying to nickel and dime me as I was preparing for my wedding, Pictures On Gold was the opposite. They were available whenever I called or emailed and were able to troubleshoot a product that was out of stock at the last minute in order to get me an incredible, high-quality product the same day as my wedding day. I will be a customer of Pictures On Gold for the rest of my life and I have already bragged to several friends and family members about the incredible service I received. The employees and management are outstanding, a service experience you absolutely do not run into these days. A solid company with values that reflect the incredible people that work there. I felt like I was treated like family really. Thank you so much for everything, we can not possibly say thank you enough!"
-- Emily & Kevin C.
"I ordered my charms/metals online with live chat, which was very helpful in answering my questions, which I had many. For my first grandchild I wanted her handprint on one side and footprint on the other, with her full name and date of birth!! I was asking a lot for such a tiny item and wasn't sure if it would turn out. But Daniel asured it would and the service was so easy and fast!! I was able to email a jpeg of her prints so no snailmail wait time, they gladly sent me a proof too! After getting them my heart melted, they were so wonderful! My son cried and so did his wife, and then had so many friends asking where I had this done! So money well spent!"
"Usually these comments are about the product, but I wanted to write about your customer service.
My outlined picture charm came and I was not satisfied but the customer service I received was EXCELLENT!
I cannot believe how simple it was to discuss my issues and how quickly PicturesOnGold handled them.
I choose not to keep the charm but I have reordered something else - and cannot wait to get it.
They stand by their products and refund policy!"