"I ordered my charms/metals online with live chat, which was very helpful in answering my questions, which I had many. For my first grandchild I wanted her handprint on one side and footprint on the other, with her full name and date of birth!! I was asking a lot for such a tiny item and wasn't sure if it would turn out. But Daniel asured it would and the service was so easy and fast!! I was able to email a jpeg of her prints so no snailmail wait time, they gladly sent me a proof too! After getting them my heart melted, they were so wonderful! My son cried and so did his wife, and then had so many friends asking where I had this done! So money well spent!"
"WOW I placed an online order for the Firefighter Badge Photo Pendant over the Labor Day Weekend. I requested to see a proof of the cropped picture, and I still received the finished piece today. It is everything I had hoped it would be. I will proudly wear the pendant in memory of my son. Thank you for the "WOW" factor. I am a very satisfied customer"
"Beautiful work. Great customer service. Had a problem with not receiving something and they were right on top of it and I received it very promptly. Would highly recommend and use again in the future!"
-- Dawn M.
"We are so pleased with your company....great service and a great product. We ordered the gold oval photo charm, and it is beautiful! Thank you so much!"
-- Joanne R
"Two days after ordering, the sterling silver oval four photo locket, Catalog II-4003 was received in a beautiful box. I'm impressed that it could get here so soon as it was engraved. The locket is an anniversary present from my husband -- it's the first time he's actually given me an anniversary present before the actual day! Did I mention it's gorgeous? Couldn't be happier with the quality."
"I AM SOOO VERY PLEASED WITH THIS PRODUCT. WHEN I OPENED THE BOX, I COULD NOT BELIEVE HOW BEAUTIFUL, CLEAR AND PERFECT IT WAS. IT MADE MY DAY AND I WILL RECOMMEND THIS COMPANY TO ALL MY FRIENDS. WELL WORTH EVERY PENNY! THANK YOU"
-- Lillian B
"I would like to say thank you too Daniel.I received my order in 2 days done the way it was ordered and beautifully gift wrapped.He was totally professional and gave great guidance I ordered a fingerprint engraved piece,with a message on the reverse,everything was exactly as discussed.Tracking info was sent immediately upon shipment.Thanks so much Linda"
"The customer service from this company is exceptional. I ordered on a Thursday and had the product the next day. The product is beautiful!! I ordered this as a Christmas gift and couldn't be more pleased at the fast service and shipping. I will be ordering again from this company. Even my 11 year old son said, "Wow, grandma is going to LOVE this gift" Thank you!!"
"I am AMAZED!! I want to THANK THE ENTIRE STAFF for creating a beautiful masterpiece. I was struggling to find the perfect gift to give my Son for his eight grade graduation. I created an idea simply in my mind and started searching the web. I found a few and then I fortunately found your website. That evening I found & created EXACTLY what I wanted, so I decided to order it that same evening. I ordered it with a special engraved message and received it in less than 48 hrs!!. I am amazed and totally impressed with the quality and price of the product and engraving!! I will always be your customer for life! Without a doubt. THANK YOU"
"my god...awesome thankyou thankyou"