"Usually these comments are about the product, but I wanted to write about your customer service.
My outlined picture charm came and I was not satisfied but the customer service I received was EXCELLENT!
I cannot believe how simple it was to discuss my issues and how quickly PicturesOnGold handled them.
I choose not to keep the charm but I have reordered something else - and cannot wait to get it.
They stand by their products and refund policy!"
"Just a note - The numbered earrings were perfect. In fact much better than the photo on the website. I was concerned they would be too big. Not the case. Plus they arrived so quickly at the normal UPS rate. Great job and thank you."
"I would like to say thank you too Daniel.I received my order in 2 days done the way it was ordered and beautifully gift wrapped.He was totally professional and gave great guidance I ordered a fingerprint engraved piece,with a message on the reverse,everything was exactly as discussed.Tracking info was sent immediately upon shipment.Thanks so much Linda"
"Thank for the beautiful job. This is a Christmas gift to my daughter who's baby died at birth. The pendant is more than I expected.
-- Angelica G.
"The England Charm arrived today and it is exactly as I had hoped. Thank you very much, and I will recommend your company to anyone."
"Wow, I got my order today and I just love it. I got it for my mom in law for a gift. And its just awesome. Its a great gift personal gift and you don't have to go over your budget!
I love it love it love it."
"This necklace was bought for my sister. It was done and mailed in 3 days. We all just love it. My sister will treasure it forever..... Thank you so much. I have told all my friends about your co. and I will def. shop w/you again."
-- Michelle D.
"I received my order last week. Wow! I love it. It is better than I expected. The process of ordering was easy and the order arrived fast. Thank You."
"Absolutely beautiful, love it , will definitely do business again , thank you for everything...
Thank you so much for doing such a great job!"
"Beautiful work. Great customer service. Had a problem with not receiving something and they were right on top of it and I received it very promptly. Would highly recommend and use again in the future!"
-- Dawn M.