"Usually these comments are about the product, but I wanted to write about your customer service.
My outlined picture charm came and I was not satisfied but the customer service I received was EXCELLENT!
I cannot believe how simple it was to discuss my issues and how quickly PicturesOnGold handled them.
I choose not to keep the charm but I have reordered something else - and cannot wait to get it.
They stand by their products and refund policy!"
"WOW!!! I AM SPEECHLESS! I LOVED THE HEART SHAPED CHARM I JUST PURCHASED. THE SERVICE WAS GREAT! AND I RECEIVED IT WITHIN 2-3 BUSINESS DAYS. IT IS BEAUTIFUL. MY BROTHER PASSED AWAY AT SUCH A YOUNG AGE, 23. SO FOR MOTHER'S DAY I PURCHASED A CHARM WITH HIS PICTURE IN COLOR, AND IT CAME OUT BEAUTIFUL! I CAN'T WAIT TO SEE MY MOM'S REACTION. I'M SURE WE WILL BOTH SHED SOME HAPPY TEARS TOGETHER. I WILL DEFINITELY BE PURCHASING A FEW MORE CHARMS! THANK YOU! THANK YOU! THANK YOU!"
"Take a bow, because you are everything you say you are. Great workmanship. Great service. My late daughter is looking down from heavena and saying dad you did good. Mom is so happy."
-- Dennis M.
"This is my first engraved pendant that I have purchased. The pendant has the footprint of my stillborn daughter at 36 weeks and the workmanship is perfect. I received my purchase in about 5 working days after placing the order. The turnaround time is fantastic. Thanks for your service. I will definitely ordering more in the near future, and will tell all my friends about your products. Thanks for the great job done!"
"I have received three orders from you. Every order seemed to be better than the next. They are absolutely gourgeous! I will recommend your company to everyone and I will be purchasing from you again. Thank You So Much!"
"Just wanted to let you all know my wife loved the locket you made for me. The picture was outstanding. You came through with my last minute Christmas order and I appreciate that.
Thanks to all of your staff."
-- Charles G
"Thee were some initial problems with my purchase but Danny made sure my purchase was absolutely perfect. I am extremely satisfied with the way Pictures on Gold handled my transaction and will definitely recommend them to everyone who asks where I got such beautiful photo engraved jewelry."
"I want to state I had a problem with one of the pieces I placed in an order with the company and with the excellent help of Dan the problem was fixed in no time at all.
I will keep ordering from Picturesongold and will keep referring my friends as well."
"I received my order today and I am very pleased with the results and the craftsmanship. I really did not know what to expect, most especially, since I was having a difficult time sending Mr. Daniel Schifter a clear picture as an attachment.
I very much appreciate Dan responding very quickly and keeping me informed on the quality of the pictures I had sent him. I thank him for his patience and hard work. I had many friends comment on the quality of the picture on the pendant and have asked me where I ordered it from. I am so proud to give your website.
This will definitely not be the last time I order from you guys.
"I had to write in to tell you how pleased I am with my purchase. The quality is amazing and the color photo is crystal clear - I will definitely be ordering from you again. I also want to thank you for making my order a priority. I was concerned that I would not receive my pendant in time and Daniel assured me that it would be ready. He also helped me save money by suggesting I it ship ground (I was going to Next day the item). I received my order 3 days ahead of what I needed and I am extremely pleased! I will be spreading your name around to all my friends and family! Thank you for helping to make my mothers birthday extra special!"