"Usually these comments are about the product, but I wanted to write about your customer service.
My outlined picture charm came and I was not satisfied but the customer service I received was EXCELLENT!
I cannot believe how simple it was to discuss my issues and how quickly PicturesOnGold handled them.
I choose not to keep the charm but I have reordered something else - and cannot wait to get it.
They stand by their products and refund policy!"
"I have ordered a number of items from Picturesongold and have been pleased. In one instance, there was an error with my order but they graciously corrected the mistake and did so in a timely manner. They have an item that I love--the Rembrandt police charm. I hope they continue to carry this item and continue to show their support for public safety. I will continue to purchase from this establishment and encourage others to do the same"
"I LOVE my new monogramed 14k gold necklace. Danny custom sized the chain perfectly and I was so impressed with the super quick service. He had it mailed to me the same day by UPS and I had it in only a couple of days. Their price was $300.00 less than another place I was considering purchasing from. I HIGHLY RECOMMEND doing business with this company.
"I just received the fire fighter watch I ordered for my boyfriend's graduation, and it is beautiful! It is simply stunning and it arrived so quickly! Thank you so much, I can't wait to order from you again for gifts for my whole family!"
"I just received my color lasered heart locket and I LOVE IT! I had a feeling it was going to be something I treasured for years to come, but I never thought it would mean so much and look so great. As a mother, I have my son on my mind and in my heart 24/7, but now I can carry his smiling face close to my heart forever! Thank you picturesongold.com for creating such wonderful items. You all
don't just make jewelry... You create lasting memories!"
"I have never written a testimonial before, but I was so impressed with the quality of workmanship and speed of service from PicturesOnGold.com that I felt compelled to write. Last year I had been looking for a very special Christmas gift for my sister-in-law in memory of her son who passed away just four months earlier. I saw your website for photo pendants advertising “Guaranteed for Christmas”, but to be honest was skeptical ordering it so late. I placed my order online Tuesday 12/7 and was amazed to receive my delivery by Thursday – just two days later. The pendant really is exquisite; it captured the photo of my nephew beautifully and the special message was engraved on the back. My sister-in-law has never taken it off and said she is going to cherish it forever. I have shared your website with many friends and family.
Wishing you All a Joyous Christmas,
"Received my pendant today and it is lovely. My daughter's picture is clear. Writing on the back pretty small but the most important part was her picture. Received so quickly too. Very, very good service."
"Danial, when my daughter passed away and I got in touch with you to make me a two in. heart with her picture on it. Well it turned out beautiful and the picture is so life like. You did a beautiful job and now my daughter will always be close to my heart. Thank you so much."
-- Vanessa L.
"I needed an emergency, special present for my recently widowed almost 90 year old Mom. I called local stores, malls, jewelers, photographers, etc. and all told me 4 - 6 weeks, even 4 - 8 weeks, despite my urgency. A very kind sales clerk gave me this website(I am sure her boss is thrilled!) The color engraved heart with my Mom's favorite photo of my parents is exquisite. Daniel promised me, through my worries, that he would get it to me on time and IT ARRIVED EARLY!! Thanks for your wonderful product and terrific service. Despite my Mom's sadness, I am sure this special remembrance will help her. Thank you again."
-- Dolly M.
"I AM SOOO VERY PLEASED WITH THIS PRODUCT. WHEN I OPENED THE BOX, I COULD NOT BELIEVE HOW BEAUTIFUL, CLEAR AND PERFECT IT WAS. IT MADE MY DAY AND I WILL RECOMMEND THIS COMPANY TO ALL MY FRIENDS. WELL WORTH EVERY PENNY! THANK YOU"
-- Lillian B