"After much searching the internet for a unique US Army charm, I came across this website. I ordered the Army Helmet Charm with engraving. The ordering process was extremely user friendly. Then seeing exactly how it would look made the experience of ordering online great.I also appreciate the customer service replies to my questions from Daniel which were very prompt and friendly. I love the beautiful charm and highly recommend PicturesOnGold."
"When my beautiful St. Gabriel charm arrived, the chain I ordered was not with the charm. I emailed you and called you only to find out that your offices were closed for the week. Today I got the confirmation that the chain was on it's way. We all know that sometimes things do not go a planned and the chain was an oversight. I am glad to report that everything has been taken care of in a prompt and courteous manner."
"I have never been so happy with a purchase. From beging to end. It was so easy to order, it arrived so quickly. And most of all, it is absolutly beautiful. I got this for a gift, but now I am going to buy myself one. I am telling everyone I know about picturesongold.com. I will be back again and again. I'm already thinking about christmas gifts."
-- Donna A.
"I want to state I had a problem with one of the pieces I placed in an order with the company and with the excellent help of Dan the problem was fixed in no time at all.
I will keep ordering from Picturesongold and will keep referring my friends as well."
"I wanted to write & express my gratitude to picturesongold.com. Some history on me, I am a dog breeder & trainer - my dogs are my passion, my life. Recently, one of my babies was laid to rest due to medical conditions. I was (and still am) devestated to say the least. I ordered the large oval photo pendant, skeptical, but excited to see the result. It arrived yesterday in the mail. I cried like a baby - tears of sadness for my loss, but tears of happiness - this necklace is gorgeous. I am amazed at the detail of my picture! And I can't believe how quickly I received the pendant in the mail! It is truly a work of art, I will recommend your website to others & I'm sure that I will use it again. Thank you Pictures On Gold for bringing my baby back to me....even if it's just in a necklace. A necklace that I will truly treasure forever."
-- Jennifer M.
"Thank you so much!! The necklace I ordered for my sister is absolutely beautiful and she loved it. There was a minor problem in the beginning but your company worked with me and I couldn't be happier. I've recommended you to EVERYONE I know. Thanks again!"
"I am fascinated with the quality of the pictures on the charms. Thank you so much"
-- Tina S.
"Usually these comments are about the product, but I wanted to write about your customer service.
My outlined picture charm came and I was not satisfied but the customer service I received was EXCELLENT!
I cannot believe how simple it was to discuss my issues and how quickly PicturesOnGold handled them.
I choose not to keep the charm but I have reordered something else - and cannot wait to get it.
They stand by their products and refund policy!"
"I am AMAZED!! I want to THANK THE ENTIRE STAFF for creating a beautiful masterpiece. I was struggling to find the perfect gift to give my Son for his eight grade graduation. I created an idea simply in my mind and started searching the web. I found a few and then I fortunately found your website. That evening I found & created EXACTLY what I wanted, so I decided to order it that same evening. I ordered it with a special engraved message and received it in less than 48 hrs!!. I am amazed and totally impressed with the quality and price of the product and engraving!! I will always be your customer for life! Without a doubt. THANK YOU"
"I worried about ordering online but they showed me! Dan was a terrific help, answered all my emails and gave me confidence when speaking with him that they were the ones for the job. Customer service is outstanding, the craftmanship is remarkable. I would recommend this company to anyone!!!! Thank you very much!!!"