"Beautiful work. Great customer service. Had a problem with not receiving something and they were right on top of it and I received it very promptly. Would highly recommend and use again in the future!"
-- Dawn M.
"My first order from Pictures On Gold, an anklet for my wife, was a great buy,quality for the price, and was delivered as promised.My wife loves it."
"Usually these comments are about the product, but I wanted to write about your customer service.
My outlined picture charm came and I was not satisfied but the customer service I received was EXCELLENT!
I cannot believe how simple it was to discuss my issues and how quickly PicturesOnGold handled them.
I choose not to keep the charm but I have reordered something else - and cannot wait to get it.
They stand by their products and refund policy!"
"I am fascinated with the quality of the pictures on the charms. Thank you so much"
-- Tina S.
"I was very pleased with the service that they gave me and also the quality of the item. It was just beautiful. There service was very prompt and they aimed to please."
-- Marianne B.
"THANK YOU SO VERY MUCH!!!!!!!!!!!!!!! I have never dealt with such efficiency and AWESOME Customer Service!! It came out ABSOLUTELY BEAUTIFUL!!!
Thanks so much again,
"Thank for the beautiful job. This is a Christmas gift to my daughter who's baby died at birth. The pendant is more than I expected.
-- Angelica G.
"WOW!!! I AM SPEECHLESS! I LOVED THE HEART SHAPED CHARM I JUST PURCHASED. THE SERVICE WAS GREAT! AND I RECEIVED IT WITHIN 2-3 BUSINESS DAYS. IT IS BEAUTIFUL. MY BROTHER PASSED AWAY AT SUCH A YOUNG AGE, 23. SO FOR MOTHER'S DAY I PURCHASED A CHARM WITH HIS PICTURE IN COLOR, AND IT CAME OUT BEAUTIFUL! I CAN'T WAIT TO SEE MY MOM'S REACTION. I'M SURE WE WILL BOTH SHED SOME HAPPY TEARS TOGETHER. I WILL DEFINITELY BE PURCHASING A FEW MORE CHARMS! THANK YOU! THANK YOU! THANK YOU!"
"The customer service for this company is outstanding! UPS lost/misdelivered 2 heart lockets that I ordered for xmas. UPS wouldn't help me at all. I called Pictures on Gold's support and within 2 days, I had the 2 lockets in my hands. I will absolutely do business with this company again.
Our 15 yr old dog passed away and my daughter has taken it very hard. She keeps a small stuffed animal in her backpack for when she gets sad. Now she will always have this special momento that she can wear and keep close to her heart."
-- R. Allan
"This is my third purchase and I've loved them all. I searched for a photo of my dad holding my daughter and couldn't find one. But you were able to pull two photos seamlessly together and gave me exactly what I searched for and couldn't find on my own!"
-- Jackie R.