"When my beautiful St. Gabriel charm arrived, the chain I ordered was not with the charm. I emailed you and called you only to find out that your offices were closed for the week. Today I got the confirmation that the chain was on it's way. We all know that sometimes things do not go a planned and the chain was an oversight. I am glad to report that everything has been taken care of in a prompt and courteous manner."
"I recently ordered a piece of your Michael Jackson Tribute Jewelry as a birthday gift for my daughter. The service was excellent! It arrived promptly and we were so thrilled with it that we ordered another piece, and that arrived even faster! Both pieces are so cute. Thank you for offering such adorable MJ items!!!!!"
"I have never been so happy with a purchase. From beging to end. It was so easy to order, it arrived so quickly. And most of all, it is absolutly beautiful. I got this for a gift, but now I am going to buy myself one. I am telling everyone I know about picturesongold.com. I will be back again and again. I'm already thinking about christmas gifts."
-- Donna A.
"Usually these comments are about the product, but I wanted to write about your customer service.
My outlined picture charm came and I was not satisfied but the customer service I received was EXCELLENT!
I cannot believe how simple it was to discuss my issues and how quickly PicturesOnGold handled them.
I choose not to keep the charm but I have reordered something else - and cannot wait to get it.
They stand by their products and refund policy!"
"I ORDERED THE ROUND PHOTOS, WITH NAME AND ENGRAVED YEAR FOR CHRISTMAS PRESENTS, ALSO AND ONE OF EACH OF MY GRANDKIDS FOR MYSELF. I CANNOT TELL YOU HOW PLEASED EVERYONE WAS AT THE GIFT AND QUALITY OF THESE PHOTOS. WE ALL WEAR THEM PROUDLY AND GET SO MANY COMPLIMENTS AND STATEMENTS OF WHAT A NEAT IDEA. MY DAUGHTERS HAVE NOW REQUESTED A NEW PICTURE EVERY CHRISTMAS AND ONCE THEY ARE DONE WEARING AS A NECKLACE WILL ADD THEM ON A BRACLET SO THEY HAVE A CHARM BRACLET HISTORY OF THEIR CHILDREN FROM BIRTH TO GRADUATION. THANK YOU SO MUCH FOR SUCH A WONDERFUL GIFT. YOUR ITEMS WERE BEAUTIFUL WITH EXCELLANT WORKMANSHIP. -NO PROBLEM RECOMMENDING YOUR WEBSITE OR BEING A RETURN CUSTOMER. THANKS AGAIN - JULIE"
-- Julie E
"Thank you for a nice product. My wife loves it!!!"
"I received my order last week. Wow! I love it. It is better than I expected. The process of ordering was easy and the order arrived fast. Thank You."
"My wife Venita Lawrence and my 4 children paid for me to design a club ring, well it came in today and it is beautiful, craftsman ship is second to none. The only problem that I noticed is it took a little longer to receive the ring than what was posted,well I guess the quality makes up for the long Waite. Great Job ALL!"
"The only thing I can say is that your website comes nowhere near portraying the beauty and the quality of your work...but your customer testimonials certainly do. I make a bet that you guys love your work because you've obviously touched a lot of people and made a positive difference in their lives. Thank you so much for your part in making this a special Christmas day for me.
-- Donna S.
"wow the locket was awesome! my girlfriend traci love it so so much! thnakyou! tommy"