- Photo Engraved Jewelry
- Religious Jewelry
- Sports Numbers & Charms
- Medical Id Jewelry
- Engravable Jewelry
- Id Bracelets
- Charms & Charm Bracelets
- Thumbprint / Fingerprint Jewelry
- Signet Rings
- Name Jewelry
- Personalized Watches
- Police & Firefighter Jewelry
- Graduation Jewelry
- Childhood Cancer Awareness Jewelry
- School Rings
- Wind & Fire Bracelets
- Monogram Jewelry
- US State Pendants
- Children's Jewelry
- Wedding Bands
- Licensed Sports Jewelry
- Logo & Corporate Jewelry
- Initial Jewelry
- Design Your Own Ring
- Family Jewelry
- Sister's Jewelry
- Promise Rings
- Horse & Equestrian Jewelry
- Specialty Jewelry
- Mother's Jewelry
Have a question or need help? Talk to one of our live agents now.
At PicturesOnGold we want to make sure your shopping experience is both easy and comfortable.
We have taken great measures to ensure that all gold, silver, and custom photo jewelry orders are safe, secure.
In addition, as your custom jewelry source, we guarantee that your merchandise will be enjoyed for years to come.
If you ever have any questions about our photo pendants, jewelry, or our picture jewelry process, please don't hesitate to call us toll-free at 1-877-703-1143 for assistance.
We want you to be 100% satisfied with your purchase. If you find the same product that we sell somewhere else on the Internet for less than what we sell it for, we will try to either beat that price or match it - GUARANTEED.
1. The product must be new (not used) and have the same manufacturer's item number.
(Not the same item number as picturesongold.com, the same item number as the manufacturer)
2. Competitor's price must be visible, be a U.S. based company and NOT an auction website.
3. Our low price guarantee does not apply when you use coupons, sales, promotional offers, or discounts.
4. Sorry, we cannot price match on Discontinued or Limited Edition items.
For Low Price Guarantee requests, just contact us via:
- Live Chat Help: Click on the Live Chat Help button at the top of most pages.
- Phone Help: Toll-Free in USA, (877) 703-1143.
- Email Help: email@example.com
After one year from time of delivery, cost to fix damaged item is $20.00 + shipping.
PicturesOnGold.com is not responsible after shipping for delivery problems or adverse weather conditions that may affect the delivery of goods.
Returning Your OrderNOTE: We do not accept Returns on Custom Made Jewelry
Custom Made Jewelry Examples:
- Lockets with custom made picture inserted
- Picture Jewelry
- Personally Engraved Jewelry
- Sports Name/Number Jewelry
- Engraved Monogram Jewelry
- Custom School Jewelry ( Class Rings, etc.)
- You may return your order within 30 days from the date of shipment.
Send your item(s), original packing materials, and original invoice to us by an insured courier (UPS or Registered Mail) and retain the tracking number for your records. We are not responsible for items lost or damaged while shipping. Please do not write "jewelry" or any other jewelry-related words on the outside of the package.
PicturesOnGold.com C/O Jewelry14.com
All returned items are inspected upon receipt prior to the issuance of any refunds, exchanges or credits. Merchandise that does not match our product data in our records will be returned or refused.
A refund or customer credit (for exchanges) will be issued within 10 business days. All refunds will be issued in the original form of payment. Please allow one monthly billing cycle for the credit to appear on your credit card statement.
Returns and Exchanges Restrictions:
2. The item must be returned in its original condition, unworn and unaltered in any way.
3. Special orders and personalized engraved items can not be returned for reasons other than defects in materials or workmanship. If there was an error made on our part, we will happily exchange your order.
4. Processing, shipping, handling and insurance charges are not refundable.
For customers who have Free Shipping and would like to return certain merchandise you will incur an additional $8.95 shipping charge to compensate shipping charges.
5. All returns are subject to a restocking fee of 10-20% depending on the item, exclusive of shipping, handling and insurance charges. Exchanges are not subject to a restocking fee.
6. Ring Sizing Charge of $25.00 On Ring Returns
7. If you refuse delivery of your order, the returned package will be processed as a normal return and you will be assessed the appropriate restocking fee. You will also be responsible for all return shipping charges and fees.
Picturesongold.com and Jewelry14k.com is not responsible for any watch or jewelry item that it does not actually receive or that is not returned in accordance with the above terms.
Picturesongold.com and Jewelry14k.com accepts all major credit cards
2. PayPal Account
Save time. Check out securely. Pay without sharing your financial information
4. Order by Phone (We take money orders)
US Toll Free: (877) 703-1143
International: (718) 667-4713
8:30am-6:30pm EST, Mon Through Fri