Shipping Information

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Call (877) 703-1143 - USA or (718) 667-4713 - International, Monday through Saturday 9:30am - 7pm EST

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For the most reliable delivery we send all photo pendant, jewelry, and custom picture jewelry orders via UPS, DHL or FedEx. For your reference we ship all jewelry items from zip code 10305.

We ship to UK and Canada. UK, please select the UK shipping option & Canada, please select the Canada shipping option. all other countries please select the international shipping method Photo Jewelry normally ships in 2-4 business days.

If you have a deadline please let us know and we can ship the same day if needed. You can specify when you need your order in the "Special Instructions" box provided when checking out.

We ship to Military Addresses

Military addresses are treated as U.S. addresses and have U.S. zip codes. Enter the APO or AFO code into the city field.
The following codes are considered "military states" and are entered in the state field.
-AE – Armed Forces Europe, Middle East, Africa, Canada
-AP – Armed Forces Pacific
-AA – Armed Forces Americas (excluding Canada)
Please note: packages sent to military addresses may be delayed by military mail handling

Shipping Outside USA

International customers are responsible for duty charges. Please check with your local government what the charges will be.

Shipping Delivery Options
UPS Ground	USD $8.95
1-5 Business Days, Delivery based on distance to destination. NYC, NJ, CT are all one day Parts of MA, NY State, and PA are One day. Please check the ground Map.

UPS 2nd Day Air	USD $12.95
2 Business Days, Delivery typically by end of day

UPS Next Day Air	USD $24.95
Next Business Day, Delivery typically by 3:00 p.m.

Next Day Air W/ Saturday Delivery	USD $34.95
This should only be selected if you're ordering late Thursday night or early Friday morning.

CANADA Express Mail Shipping	USD $24.95

Shipping to UK (London)	USD $29.95
Delivery typically in 3–5 business days. Service Days: Monday–Friday

International Shipping to Australia	USD $29.95

Express Shipping Outside the USA (all Other Countr	USD $34.95
This Express Mail option is for Outside the USA only. Please use for All countries except UK and Canada.

When will I receive my jewelry order?
Please refer to the following chart to see when you can expect your jewelry order to arrive via US Ground Shipping. Please note that "days" are based on business days, not weekends of holidays.