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Initiate Order Repair/Return/Exchange

Access order information

if you don't have the order number, then enter the billing zip code and the last name of the person who ordered it

Type the characters you see in the picture. Not case sensitive

To find the matching order enter at least two fields in any combination, e.g. "order # and zip code" or "zip code and last name"

We'll contact you for a quote for a price of repair.

NOTE: We do not accept Returns on Custom Made Jewelry

Custom Made Jewelry Examples:
- Lockets with custom made picture inserted
- Picture Jewelry
- Personally Engraved Jewelry
- Sports Name/Number Jewelry
- Engraved Monogram Jewelry
- Custom School Jewelry ( Class Rings, etc.)

Read All Return Policy
BBB report
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