"I needed an emergency, special present for my recently widowed almost 90 year old Mom. I called local stores, malls, jewelers, photographers, etc. and all told me 4 - 6 weeks, even 4 - 8 weeks, despite my urgency. A very kind sales clerk gave me this website(I am sure her boss is thrilled!) The color engraved heart with my Mom's favorite photo of my parents is exquisite. Daniel promised me, through my worries, that he would get it to me on time and IT ARRIVED EARLY!! Thanks for your wonderful product and terrific service. Despite my Mom's sadness, I am sure this special remembrance will help her. Thank you again."
-- Dolly M.
"THIS IS MY THIRD ORDER FROM YOU, I AM SO IMPRESSED WITH YOU WORK AND MY MOVED HER PRESENT
"This was my second purchase for your picture charms. Once again, they exceeded my expections. Absolutely beautiful work! Thank you!!!"
-- Susan C.
"Pictures On Gold is one of the few honest and customer service-oriented organizations that I have had the pleasure to do business with. With so many vendors trying to nickel and dime me as I was preparing for my wedding, Pictures On Gold was the opposite. They were available whenever I called or emailed and were able to troubleshoot a product that was out of stock at the last minute in order to get me an incredible, high-quality product the same day as my wedding day. I will be a customer of Pictures On Gold for the rest of my life and I have already bragged to several friends and family members about the incredible service I received. The employees and management are outstanding, a service experience you absolutely do not run into these days. A solid company with values that reflect the incredible people that work there. I felt like I was treated like family really. Thank you so much for everything, we can not possibly say thank you enough!"
-- Emily & Kevin C.
"Usually these comments are about the product, but I wanted to write about your customer service.
My outlined picture charm came and I was not satisfied but the customer service I received was EXCELLENT!
I cannot believe how simple it was to discuss my issues and how quickly PicturesOnGold handled them.
I choose not to keep the charm but I have reordered something else - and cannot wait to get it.
They stand by their products and refund policy!"
"THIS IS MY FIRST TIME GETTING ANYTHING FROM PICTURES ON GOLD AND I WAS VERY PLEASED WITH THERE WORK AND NOW WITH THE HOLIDAYS I MAY DO MY CHRISTMAS SHOPPING HERE."
"I wanted to get a gold charm that represented the dedication and love my son had for being a member of his college's marching band. This was for his 18th birthday. Since his college is a very well known school I thought it would be easy to find that charm. It wasn't I looked all over the internet and called my local jeweler. Couldn't find what I wanted anywhere. I luckily found your website. I called and spoke to Danny. This was to be a "custom" charm. We spoke and he gave me ideas that I never even thought of I was thrilled that finally I was able to get my son the charm I wanted too. I received the charm and it was beautiful, everything I expected and more. We gave my son the charm this weekend when we visited his school for Parent Weekend. He now owns something that no one else does and his fellow band mates/friends have given him numerous compliments. Thank you Danny and the others who helped make my idea a reality It was a pleasure and I would not hesitate to order from your company again."
"When my beautiful St. Gabriel charm arrived, the chain I ordered was not with the charm. I emailed you and called you only to find out that your offices were closed for the week. Today I got the confirmation that the chain was on it's way. We all know that sometimes things do not go a planned and the chain was an oversight. I am glad to report that everything has been taken care of in a prompt and courteous manner."
"My first order from Pictures On Gold, an anklet for my wife, was a great buy,quality for the price, and was delivered as promised.My wife loves it."
"I AM SOOO VERY PLEASED WITH THIS PRODUCT. WHEN I OPENED THE BOX, I COULD NOT BELIEVE HOW BEAUTIFUL, CLEAR AND PERFECT IT WAS. IT MADE MY DAY AND I WILL RECOMMEND THIS COMPANY TO ALL MY FRIENDS. WELL WORTH EVERY PENNY! THANK YOU"
-- Lillian B