"I worried about ordering online but they showed me! Dan was a terrific help, answered all my emails and gave me confidence when speaking with him that they were the ones for the job. Customer service is outstanding, the craftmanship is remarkable. I would recommend this company to anyone!!!! Thank you very much!!!"
"i just wanted to thank you guys for the quick delivery. I ordered a charm on a tuesday, and received my order on a wednesday. and the product was more then what i expected, VERY NICE !!!
i would definitely order from this company again!"
"The customer service for this company is outstanding! UPS lost/misdelivered 2 heart lockets that I ordered for xmas. UPS wouldn't help me at all. I called Pictures on Gold's support and within 2 days, I had the 2 lockets in my hands. I will absolutely do business with this company again.
Our 15 yr old dog passed away and my daughter has taken it very hard. She keeps a small stuffed animal in her backpack for when she gets sad. Now she will always have this special momento that she can wear and keep close to her heart."
-- R. Allan
"The customer service from this company is exceptional. I ordered on a Thursday and had the product the next day. The product is beautiful!! I ordered this as a Christmas gift and couldn't be more pleased at the fast service and shipping. I will be ordering again from this company. Even my 11 year old son said, "Wow, grandma is going to LOVE this gift" Thank you!!"
"I am so excited and pleased with the new corrected photo engraved dog tag I received today!! It is absolutely beautiful, crystal clear and vibrant colors.
As I told you when I placed my order, my son is deploying to Iraq in January and requested 'military' items for Christmas. I thought, what would be more appropriate than an engraved dog tag of the two women he loves most; his mother and his brand new wife who is also deploying in January to Kuwait.
When I got the first dog tag, I was disappointed when I found a mistake, but you were wonderfully understanding when I phoned. You informed me to send it back to be re-done, and you turned it back around to me in less than one week. That is exemplary and commendable customer service, especially with the holiday rush.
Feel free to use my comments on your site if you wish, and also the two pictures and how they were merged together to make it appear as though we were together in one photo. I will highly recommend PicturesOnGold.com !!"
-- Barbara C.
"I am AMAZED!! I want to THANK THE ENTIRE STAFF for creating a beautiful masterpiece. I was struggling to find the perfect gift to give my Son for his eight grade graduation. I created an idea simply in my mind and started searching the web. I found a few and then I fortunately found your website. That evening I found & created EXACTLY what I wanted, so I decided to order it that same evening. I ordered it with a special engraved message and received it in less than 48 hrs!!. I am amazed and totally impressed with the quality and price of the product and engraving!! I will always be your customer for life! Without a doubt. THANK YOU"
"Thank you so much!! The necklace I ordered for my sister is absolutely beautiful and she loved it. There was a minor problem in the beginning but your company worked with me and I couldn't be happier. I've recommended you to EVERYONE I know. Thanks again!"
"Pictures On Gold is one of the few honest and customer service-oriented organizations that I have had the pleasure to do business with. With so many vendors trying to nickel and dime me as I was preparing for my wedding, Pictures On Gold was the opposite. They were available whenever I called or emailed and were able to troubleshoot a product that was out of stock at the last minute in order to get me an incredible, high-quality product the same day as my wedding day. I will be a customer of Pictures On Gold for the rest of my life and I have already bragged to several friends and family members about the incredible service I received. The employees and management are outstanding, a service experience you absolutely do not run into these days. A solid company with values that reflect the incredible people that work there. I felt like I was treated like family really. Thank you so much for everything, we can not possibly say thank you enough!"
-- Emily & Kevin C.
"Wow... Perfection:) I'm so please with not only the speed of receiving my photo heart but the quality is superb. The picture is so very clear.
I was hesitant to order, at first, because I had one
made elsewhre and was terribly disappointed with the clarity.
You'll be getting more orders from me. What a great gift :)
with the clarity."
"Just received my bracelet. It is beautiful and unique
and I LOVE IT. I now have an everlasting image of
my precious schnauzer, Sadie. This bracelet will always be my most cherished piece of jewelry."