"Pictures On Gold is one of the few honest and customer service-oriented organizations that I have had the pleasure to do business with. With so many vendors trying to nickel and dime me as I was preparing for my wedding, Pictures On Gold was the opposite. They were available whenever I called or emailed and were able to troubleshoot a product that was out of stock at the last minute in order to get me an incredible, high-quality product the same day as my wedding day. I will be a customer of Pictures On Gold for the rest of my life and I have already bragged to several friends and family members about the incredible service I received. The employees and management are outstanding, a service experience you absolutely do not run into these days. A solid company with values that reflect the incredible people that work there. I felt like I was treated like family really. Thank you so much for everything, we can not possibly say thank you enough!"
-- Emily & Kevin C.
"When I received my locket I was speechless, it is absolutely exquisite! I wanted to celebrate our Scottish Heritage, but was looking for something unique, hence the Luckenbooth and the pictures inside to celebrate our beautiful daughters wedding, which had a traditional Scottish flare. My Locked will become a family heirloom to be passed down many generations. Thank you ALL for your wonderful expertise and patience in making my beautiful locket become a reality."
"THANK YOU SO VERY MUCH!!!!!!!!!!!!!!! I have never dealt with such efficiency and AWESOME Customer Service!! It came out ABSOLUTELY BEAUTIFUL!!!
Thanks so much again,
"Love the lip prints and photo of my mother and daughter. This will mean the world to her as they were very close. Thanks so much for your time and understanding you gave me in this process. Your work is amazing. Telling all my friends about you"
"Two days after ordering, the sterling silver oval four photo locket, Catalog II-4003 was received in a beautiful box. I'm impressed that it could get here so soon as it was engraved. The locket is an anniversary present from my husband -- it's the first time he's actually given me an anniversary present before the actual day! Did I mention it's gorgeous? Couldn't be happier with the quality."
"When my beautiful St. Gabriel charm arrived, the chain I ordered was not with the charm. I emailed you and called you only to find out that your offices were closed for the week. Today I got the confirmation that the chain was on it's way. We all know that sometimes things do not go a planned and the chain was an oversight. I am glad to report that everything has been taken care of in a prompt and courteous manner."
"The Picture turned out beautiful, I just love it. The service was very fast."
"The customer service for this company is outstanding! UPS lost/misdelivered 2 heart lockets that I ordered for xmas. UPS wouldn't help me at all. I called Pictures on Gold's support and within 2 days, I had the 2 lockets in my hands. I will absolutely do business with this company again.
Our 15 yr old dog passed away and my daughter has taken it very hard. She keeps a small stuffed animal in her backpack for when she gets sad. Now she will always have this special momento that she can wear and keep close to her heart."
-- R. Allan
"Take a bow, because you are everything you say you are. Great workmanship. Great service. My late daughter is looking down from heavena and saying dad you did good. Mom is so happy."
-- Dennis M.
"I am 100% satisfied with my purchase. I recived it in 2 days and it is absolutely gorgeous. I will tell everyone I know about u and how wonderful you are. I look forward to doing business with u very soon. Thank you for such wonderful service and gorgeous jewelry."
-- Stacie H.