"I am so excited and pleased with the new corrected photo engraved dog tag I received today!! It is absolutely beautiful, crystal clear and vibrant colors.
As I told you when I placed my order, my son is deploying to Iraq in January and requested 'military' items for Christmas. I thought, what would be more appropriate than an engraved dog tag of the two women he loves most; his mother and his brand new wife who is also deploying in January to Kuwait.
When I got the first dog tag, I was disappointed when I found a mistake, but you were wonderfully understanding when I phoned. You informed me to send it back to be re-done, and you turned it back around to me in less than one week. That is exemplary and commendable customer service, especially with the holiday rush.
Feel free to use my comments on your site if you wish, and also the two pictures and how they were merged together to make it appear as though we were together in one photo. I will highly recommend PicturesOnGold.com !!"
-- Barbara C.
"To whom it may concern,
Just wanted to drop a quick email and say THANK YOU!!!! I am absolutely happy with my purchase. It arrived today and I couldn't believe how beautiful it is. Thank you thank you!!!!!!
Chris M. (a very happy customer)"
-- Chris M.
"I want to state I had a problem with one of the pieces I placed in an order with the company and with the excellent help of Dan the problem was fixed in no time at all.
I will keep ordering from Picturesongold and will keep referring my friends as well."
"I received my order last week. Wow! I love it. It is better than I expected. The process of ordering was easy and the order arrived fast. Thank You."
"Usually these comments are about the product, but I wanted to write about your customer service.
My outlined picture charm came and I was not satisfied but the customer service I received was EXCELLENT!
I cannot believe how simple it was to discuss my issues and how quickly PicturesOnGold handled them.
I choose not to keep the charm but I have reordered something else - and cannot wait to get it.
They stand by their products and refund policy!"
"Thank you to me in not enough, the pendant is absolutely breath-taking. I will definitely be shopping here again. My father past away almost 2yrs ago this will be a beautiful treasure for my mother. She will for sure love it. Thank you once again."
"The only thing I can say is that your website comes nowhere near portraying the beauty and the quality of your work...but your customer testimonials certainly do. I make a bet that you guys love your work because you've obviously touched a lot of people and made a positive difference in their lives. Thank you so much for your part in making this a special Christmas day for me.
-- Donna S.
"I JUST RECEIVED A WATCH I ORDERED FOR MY MOTHER N LAW. IT HAD A PICTURE OF MY HUSBAND AND HIS TWO BROTHERS IN IT. IT TURNED OUT MAGNIFICENT. ANYONE WHO IS LOOKING FOR A TRULY UNIQUE AND PERSONAL GIFT I WOULD HIGHLY RECOMMEND THIS. SHIPPING WAS EXTREMELY FAST ALSO."
"THANK YOU SO VERY MUCH!!!!!!!!!!!!!!! I have never dealt with such efficiency and AWESOME Customer Service!! It came out ABSOLUTELY BEAUTIFUL!!!
Thanks so much again,
"I took a chance in ordering gold online...which wasn't an easy decision for me. I am pleased and impressed with my order and the quality of the craftsmanship. My order was delivered in advance of the estimated date, and in beautiful condition I am thankful and extend KUDOS to PicturesOnGold for providing a convenient and trustworthy alternative source for ordering jewelry. A+++ transaction"