"Usually these comments are about the product, but I wanted to write about your customer service.
My outlined picture charm came and I was not satisfied but the customer service I received was EXCELLENT!
I cannot believe how simple it was to discuss my issues and how quickly PicturesOnGold handled them.
I choose not to keep the charm but I have reordered something else - and cannot wait to get it.
They stand by their products and refund policy!"
"Doing business with this company has been a sheer joy!! Service was excellent, and very speedy...Daniel really knows how to run this business smoothly and efficiently!! I just received my color photo laser engraved pendant last night, and it brought tears to my eyes!! I have truly never seen anything so detailed and so exquisite in my life! I could not stop staring at it! The workmanship was phenomenal, and the price was fantastic. Especially since there had to be a little editing to my photos, but they are obviously real experts at this art, and it came out way beyond my wildest expectations!! I will be telling all my friends and family about this company (well, when I wear it, the product will speak for itself!!), and will highly recommend Pictures On Gold to everyone I know. I will DEFINITELY be back for more!! Thanks again, Daniel, for such a pleasant experience!! Lori M."
-- Lori M.
"I would like to thank Danny and everyone @ PicturesOnGold.com for the fantastic service. I placed my order at the last minute as I always seem to do. I contacted Danny who assured me that the pendant I ordered could be engraved with my photo and inscription as soon as I e-mailed them the photo. He also told me that he would immediately ship the pendant that same day and advised me to save my money on the express shipping options because he knew that UPS would be able to get it to me within two days, which was when I needed it. The pendant was done beautifully and arrived on time, just as I had been told. It made a great gift. I felt like my order was given special treatment but I'm confident that they give everyone this same great service. I would highly recommend PicturesOnGold.com
-- B. Scarborough
"I received my order last week. Wow! I love it. It is better than I expected. The process of ordering was easy and the order arrived fast. Thank You."
"My husband gave me my Valentines Day present early this year and it was a locket with my parents wedding picture in it (they both passed away - my mother recently) and I ABSOLUTELY love it. It is beautiful. I told him now I want one with OUR wedding picture in it. I know we will definately be purchasing from you again! Thank you so much!!!!!"
-- Susan D
"This was my second purchase for your picture charms. Once again, they exceeded my expections. Absolutely beautiful work! Thank you!!!"
-- Susan C.
"I have purchased photo engraved lockers and could not believe the quality of the locket or the clairity of the pictures and for a great price. I have also purchased medical bracelets and I'D bracelets all were first class."
"I took a chance in ordering gold online...which wasn't an easy decision for me. I am pleased and impressed with my order and the quality of the craftsmanship. My order was delivered in advance of the estimated date, and in beautiful condition I am thankful and extend KUDOS to PicturesOnGold for providing a convenient and trustworthy alternative source for ordering jewelry. A+++ transaction"
"Two days after ordering, the sterling silver oval four photo locket, Catalog II-4003 was received in a beautiful box. I'm impressed that it could get here so soon as it was engraved. The locket is an anniversary present from my husband -- it's the first time he's actually given me an anniversary present before the actual day! Did I mention it's gorgeous? Couldn't be happier with the quality."
"I had to write in to tell you how pleased I am with my purchase. The quality is amazing and the color photo is crystal clear - I will definitely be ordering from you again. I also want to thank you for making my order a priority. I was concerned that I would not receive my pendant in time and Daniel assured me that it would be ready. He also helped me save money by suggesting I it ship ground (I was going to Next day the item). I received my order 3 days ahead of what I needed and I am extremely pleased! I will be spreading your name around to all my friends and family! Thank you for helping to make my mothers birthday extra special!"