"I worried about ordering online but they showed me! Dan was a terrific help, answered all my emails and gave me confidence when speaking with him that they were the ones for the job. Customer service is outstanding, the craftmanship is remarkable. I would recommend this company to anyone!!!! Thank you very much!!!"
"THANK YOU SO VERY MUCH!!!!!!!!!!!!!!! I have never dealt with such efficiency and AWESOME Customer Service!! It came out ABSOLUTELY BEAUTIFUL!!!
Thanks so much again,
"Usually these comments are about the product, but I wanted to write about your customer service.
My outlined picture charm came and I was not satisfied but the customer service I received was EXCELLENT!
I cannot believe how simple it was to discuss my issues and how quickly PicturesOnGold handled them.
I choose not to keep the charm but I have reordered something else - and cannot wait to get it.
They stand by their products and refund policy!"
"Just wanted to let you all know my wife loved the locket you made for me. The picture was outstanding. You came through with my last minute Christmas order and I appreciate that.
Thanks to all of your staff."
-- Charles G
"The England Charm arrived today and it is exactly as I had hoped. Thank you very much, and I will recommend your company to anyone."
"The customer service for this company is outstanding! UPS lost/misdelivered 2 heart lockets that I ordered for xmas. UPS wouldn't help me at all. I called Pictures on Gold's support and within 2 days, I had the 2 lockets in my hands. I will absolutely do business with this company again.
Our 15 yr old dog passed away and my daughter has taken it very hard. She keeps a small stuffed animal in her backpack for when she gets sad. Now she will always have this special momento that she can wear and keep close to her heart."
-- R. Allan
"Beautiful work. Great customer service. Had a problem with not receiving something and they were right on top of it and I received it very promptly. Would highly recommend and use again in the future!"
-- Dawn M.
"I have ordered several pieces from pictures on gold.
The service that I received was excellent. My latest
piece was a ring with my wedding picture on it. The
work was excellent. Thanks for everything-Dan was especially wonderful with getting my orders exactly the way that I wanted them. The quality and price were excellent. Thanks for everything!"
"I wasn't sure about this but decided to go for it. Then when the day after I ordered I received an Email saying it had been shipped I was really leery. I just opened the package (2 days after ordering) and was floored. This will be the best Mother's Day gift I have ever given. It is a high quality piece of jewelry and the pics are colorful and clear.
Thank You for your prompt and quality service. I will definitely recommend PicturesOnGold to my family and friends."
"I have never written a testimonial before, but I was so impressed with the quality of workmanship and speed of service from PicturesOnGold.com that I felt compelled to write. Last year I had been looking for a very special Christmas gift for my sister-in-law in memory of her son who passed away just four months earlier. I saw your website for photo pendants advertising “Guaranteed for Christmas”, but to be honest was skeptical ordering it so late. I placed my order online Tuesday 12/7 and was amazed to receive my delivery by Thursday – just two days later. The pendant really is exquisite; it captured the photo of my nephew beautifully and the special message was engraved on the back. My sister-in-law has never taken it off and said she is going to cherish it forever. I have shared your website with many friends and family.
Wishing you All a Joyous Christmas,