"I have ordered a number of items from Picturesongold and have been pleased. In one instance, there was an error with my order but they graciously corrected the mistake and did so in a timely manner. They have an item that I love--the Rembrandt police charm. I hope they continue to carry this item and continue to show their support for public safety. I will continue to purchase from this establishment and encourage others to do the same"
I just received the pocket watch I ordered for my husband for our first Christmas together. It looks amazing, you did such a lovely job! :)
Thanks so much..."
"Take a bow, because you are everything you say you are. Great workmanship. Great service. My late daughter is looking down from heavena and saying dad you did good. Mom is so happy."
-- Dennis M.
"I would like to thank Danny and everyone @ PicturesOnGold.com for the fantastic service. I placed my order at the last minute as I always seem to do. I contacted Danny who assured me that the pendant I ordered could be engraved with my photo and inscription as soon as I e-mailed them the photo. He also told me that he would immediately ship the pendant that same day and advised me to save my money on the express shipping options because he knew that UPS would be able to get it to me within two days, which was when I needed it. The pendant was done beautifully and arrived on time, just as I had been told. It made a great gift. I felt like my order was given special treatment but I'm confident that they give everyone this same great service. I would highly recommend PicturesOnGold.com
-- B. Scarborough
"My children purchased a photo engraving for me on silver of my Yellow Lab for Christmas. This is one of the most wonderful presents I have ever received and I will cherish this long after she has passed on. Thank you!"
-- Helen B.
"Pictures On Gold is one of the few honest and customer service-oriented organizations that I have had the pleasure to do business with. With so many vendors trying to nickel and dime me as I was preparing for my wedding, Pictures On Gold was the opposite. They were available whenever I called or emailed and were able to troubleshoot a product that was out of stock at the last minute in order to get me an incredible, high-quality product the same day as my wedding day. I will be a customer of Pictures On Gold for the rest of my life and I have already bragged to several friends and family members about the incredible service I received. The employees and management are outstanding, a service experience you absolutely do not run into these days. A solid company with values that reflect the incredible people that work there. I felt like I was treated like family really. Thank you so much for everything, we can not possibly say thank you enough!"
-- Emily & Kevin C.
"Usually these comments are about the product, but I wanted to write about your customer service.
My outlined picture charm came and I was not satisfied but the customer service I received was EXCELLENT!
I cannot believe how simple it was to discuss my issues and how quickly PicturesOnGold handled them.
I choose not to keep the charm but I have reordered something else - and cannot wait to get it.
They stand by their products and refund policy!"
"I just received the fire fighter watch I ordered for my boyfriend's graduation, and it is beautiful! It is simply stunning and it arrived so quickly! Thank you so much, I can't wait to order from you again for gifts for my whole family!"
"I am very impressed with the quality of the jewelry I ordered and the promptness of delivery. You have a very professional organization and I will refer you to all my friends. Thanks so much."
"I took a chance in ordering gold online...which wasn't an easy decision for me. I am pleased and impressed with my order and the quality of the craftsmanship. My order was delivered in advance of the estimated date, and in beautiful condition I am thankful and extend KUDOS to PicturesOnGold for providing a convenient and trustworthy alternative source for ordering jewelry. A+++ transaction"