"Usually these comments are about the product, but I wanted to write about your customer service.
My outlined picture charm came and I was not satisfied but the customer service I received was EXCELLENT!
I cannot believe how simple it was to discuss my issues and how quickly PicturesOnGold handled them.
I choose not to keep the charm but I have reordered something else - and cannot wait to get it.
They stand by their products and refund policy!"
"The service provided was WONDERFUL! I had a short deadline for my mothers birthday and the locket I ordered was Engraved with a special message and a photo and it was shipped the same day I placed my order! And I received it a day early from UPS! I will definately be ordering again! I can't express how much your wonderful service has helped to make my mothers birthday the most memorable she has had! Now she has a picture of her grandchildren that will never fade! Thank You A Million!!"
"I am 100% satisfied with my purchase. I recived it in 2 days and it is absolutely gorgeous. I will tell everyone I know about u and how wonderful you are. I look forward to doing business with u very soon. Thank you for such wonderful service and gorgeous jewelry."
-- Stacie H.
"I am fascinated with the quality of the pictures on the charms. Thank you so much"
-- Tina S.
"I received my Pictures On Gold pendant engraved with a photo of my brother and me, and I have been wearing it for a week. I can truly say it is a beautiful and classy piece of jewelry! Several people who saw it were moved to tears, some who knew my brother and some who did not. Pictures On Gold merged an old photo and a newer photo of my brother to correct a problem with the older photo. Both gentlemen I spoke with and emailed were friendly, fast and efficient! Im glad I choose a photo proof since my photo was old and blurry. Now I have a beautiful and unique piece of jewelry to wear in honor of my brother, the sweetest little spirit Ive ever known! Thanks Pictures On Gold! Jenn"
"I cannot say enough how absolutely 100% thrilled I am with my purchase! I received it in less than 2 days, and the quality is beyond my expectations. I will recommend you to everyone I know. Thank you so very much for the gorgeous jewelry (the lasered pictures amaze me!) and for the best service I have ever experienced!"
-- Sharon M.
"The England Charm arrived today and it is exactly as I had hoped. Thank you very much, and I will recommend your company to anyone."
"WOW what a fantastic pendent. the picture quality is outstanding and the shipping was lightening fast!!! Custome service was fantastic. they responded to all my emails right away. i highly highly reccommend to anyone."
-- Caren G.
"I worried about ordering online but they showed me! Dan was a terrific help, answered all my emails and gave me confidence when speaking with him that they were the ones for the job. Customer service is outstanding, the craftmanship is remarkable. I would recommend this company to anyone!!!! Thank you very much!!!"
"Doing business with this company has been a sheer joy!! Service was excellent, and very speedy...Daniel really knows how to run this business smoothly and efficiently!! I just received my color photo laser engraved pendant last night, and it brought tears to my eyes!! I have truly never seen anything so detailed and so exquisite in my life! I could not stop staring at it! The workmanship was phenomenal, and the price was fantastic. Especially since there had to be a little editing to my photos, but they are obviously real experts at this art, and it came out way beyond my wildest expectations!! I will be telling all my friends and family about this company (well, when I wear it, the product will speak for itself!!), and will highly recommend Pictures On Gold to everyone I know. I will DEFINITELY be back for more!! Thanks again, Daniel, for such a pleasant experience!! Lori M."
-- Lori M.