"When it comes to customer service and quality of product you are Number 1 in my books. The charms are absolutely beautiful. I even requested an exchange and with no problems at all, I got it.
Thank you again and you are in my favorites!"
"I am AMAZED!! I want to THANK THE ENTIRE STAFF for creating a beautiful masterpiece. I was struggling to find the perfect gift to give my Son for his eight grade graduation. I created an idea simply in my mind and started searching the web. I found a few and then I fortunately found your website. That evening I found & created EXACTLY what I wanted, so I decided to order it that same evening. I ordered it with a special engraved message and received it in less than 48 hrs!!. I am amazed and totally impressed with the quality and price of the product and engraving!! I will always be your customer for life! Without a doubt. THANK YOU"
I just received my ring today and it is absolutely beautiful! It fits perfectly and I am so very pleased and proud to wear it. Thank you for carrying such a lovely piece of jewelry.
"I was very happy with the quality of the charm I ordered even though I ordered at the last minute."
"I worried about ordering online but they showed me! Dan was a terrific help, answered all my emails and gave me confidence when speaking with him that they were the ones for the job. Customer service is outstanding, the craftmanship is remarkable. I would recommend this company to anyone!!!! Thank you very much!!!"
"I am so excited and pleased with the new corrected photo engraved dog tag I received today!! It is absolutely beautiful, crystal clear and vibrant colors.
As I told you when I placed my order, my son is deploying to Iraq in January and requested 'military' items for Christmas. I thought, what would be more appropriate than an engraved dog tag of the two women he loves most; his mother and his brand new wife who is also deploying in January to Kuwait.
When I got the first dog tag, I was disappointed when I found a mistake, but you were wonderfully understanding when I phoned. You informed me to send it back to be re-done, and you turned it back around to me in less than one week. That is exemplary and commendable customer service, especially with the holiday rush.
Feel free to use my comments on your site if you wish, and also the two pictures and how they were merged together to make it appear as though we were together in one photo. I will highly recommend PicturesOnGold.com !!"
-- Barbara C.
"I come from australia and had had picture pendants done before but they did not last so I thought I would try Pictures on Gold. What a beautiful work of are I love it
Thank you Daniel for the wonderful workmanship"
-- Karly R
"Pictures On Gold is one of the few honest and customer service-oriented organizations that I have had the pleasure to do business with. With so many vendors trying to nickel and dime me as I was preparing for my wedding, Pictures On Gold was the opposite. They were available whenever I called or emailed and were able to troubleshoot a product that was out of stock at the last minute in order to get me an incredible, high-quality product the same day as my wedding day. I will be a customer of Pictures On Gold for the rest of my life and I have already bragged to several friends and family members about the incredible service I received. The employees and management are outstanding, a service experience you absolutely do not run into these days. A solid company with values that reflect the incredible people that work there. I felt like I was treated like family really. Thank you so much for everything, we can not possibly say thank you enough!"
-- Emily & Kevin C.
"I ordered my charms/metals online with live chat, which was very helpful in answering my questions, which I had many. For my first grandchild I wanted her handprint on one side and footprint on the other, with her full name and date of birth!! I was asking a lot for such a tiny item and wasn't sure if it would turn out. But Daniel asured it would and the service was so easy and fast!! I was able to email a jpeg of her prints so no snailmail wait time, they gladly sent me a proof too! After getting them my heart melted, they were so wonderful! My son cried and so did his wife, and then had so many friends asking where I had this done! So money well spent!"
"I finally received my class ring and was very happy with it. Although it arrived a week late, the quality was so good I really can't complain too much. You guys did a great job!"