"I ordered my charms/metals online with live chat, which was very helpful in answering my questions, which I had many. For my first grandchild I wanted her handprint on one side and footprint on the other, with her full name and date of birth!! I was asking a lot for such a tiny item and wasn't sure if it would turn out. But Daniel asured it would and the service was so easy and fast!! I was able to email a jpeg of her prints so no snailmail wait time, they gladly sent me a proof too! After getting them my heart melted, they were so wonderful! My son cried and so did his wife, and then had so many friends asking where I had this done! So money well spent!"
"I received my Pictures On Gold pendant engraved with a photo of my brother and me, and I have been wearing it for a week. I can truly say it is a beautiful and classy piece of jewelry! Several people who saw it were moved to tears, some who knew my brother and some who did not. Pictures On Gold merged an old photo and a newer photo of my brother to correct a problem with the older photo. Both gentlemen I spoke with and emailed were friendly, fast and efficient! Im glad I choose a photo proof since my photo was old and blurry. Now I have a beautiful and unique piece of jewelry to wear in honor of my brother, the sweetest little spirit Ive ever known! Thanks Pictures On Gold! Jenn"
"Your online ordering couldn't be easier, your service was exceptional, your workmanship was excellent and the quality of your product is outstanding. I WILL be back for more!"
-- Mary W.
"Pictures On Gold is one of the few honest and customer service-oriented organizations that I have had the pleasure to do business with. With so many vendors trying to nickel and dime me as I was preparing for my wedding, Pictures On Gold was the opposite. They were available whenever I called or emailed and were able to troubleshoot a product that was out of stock at the last minute in order to get me an incredible, high-quality product the same day as my wedding day. I will be a customer of Pictures On Gold for the rest of my life and I have already bragged to several friends and family members about the incredible service I received. The employees and management are outstanding, a service experience you absolutely do not run into these days. A solid company with values that reflect the incredible people that work there. I felt like I was treated like family really. Thank you so much for everything, we can not possibly say thank you enough!"
-- Emily & Kevin C.
"The customer service for this company is outstanding! UPS lost/misdelivered 2 heart lockets that I ordered for xmas. UPS wouldn't help me at all. I called Pictures on Gold's support and within 2 days, I had the 2 lockets in my hands. I will absolutely do business with this company again.
Our 15 yr old dog passed away and my daughter has taken it very hard. She keeps a small stuffed animal in her backpack for when she gets sad. Now she will always have this special momento that she can wear and keep close to her heart."
-- R. Allan
"Love the lip prints and photo of my mother and daughter. This will mean the world to her as they were very close. Thanks so much for your time and understanding you gave me in this process. Your work is amazing. Telling all my friends about you"
"I recently ordered a piece of your Michael Jackson Tribute Jewelry as a birthday gift for my daughter. The service was excellent! It arrived promptly and we were so thrilled with it that we ordered another piece, and that arrived even faster! Both pieces are so cute. Thank you for offering such adorable MJ items!!!!!"
I just received the pocket watch I ordered for my husband for our first Christmas together. It looks amazing, you did such a lovely job! :)
Thanks so much..."
"i just received my order-
i never imagined it would be this awesome.
i will definetly be ordering again-
thanks for making christmas special for my hearbroken son.he's going to love the dog tag."
-- Teresa W.
"Being a 61-year old who is somewhat cyber-"phobic", I can't tell you how easy and helpful your website is. Great job!"
-- Peggy H.