"Usually these comments are about the product, but I wanted to write about your customer service.
My outlined picture charm came and I was not satisfied but the customer service I received was EXCELLENT!
I cannot believe how simple it was to discuss my issues and how quickly PicturesOnGold handled them.
I choose not to keep the charm but I have reordered something else - and cannot wait to get it.
They stand by their products and refund policy!"
"When my beautiful St. Gabriel charm arrived, the chain I ordered was not with the charm. I emailed you and called you only to find out that your offices were closed for the week. Today I got the confirmation that the chain was on it's way. We all know that sometimes things do not go a planned and the chain was an oversight. I am glad to report that everything has been taken care of in a prompt and courteous manner."
"I am fascinated with the quality of the pictures on the charms. Thank you so much"
-- Tina S.
"I love this heart, I bought the heart for my Mom because my Dad recently passed away ! It is gorgeous and worth every penny.."
-- Arlene B
"Great job, great detail, very fast service I have highly recommend to all my friends. I couldn't be more pleased, this will make for a very special present."
-- Lee D.
"This was my second purchase for your picture charms. Once again, they exceeded my expections. Absolutely beautiful work! Thank you!!!"
-- Susan C.
"THANK YOU SO VERY MUCH!!!!!!!!!!!!!!! I have never dealt with such efficiency and AWESOME Customer Service!! It came out ABSOLUTELY BEAUTIFUL!!!
Thanks so much again,
"i just wanted to thank you guys for the quick delivery. I ordered a charm on a tuesday, and received my order on a wednesday. and the product was more then what i expected, VERY NICE !!!
i would definitely order from this company again!"
"Nice bracelet and fast shipment. Wish the lettering was larger. Almost too small to read."
"I AM SOOO VERY PLEASED WITH THIS PRODUCT. WHEN I OPENED THE BOX, I COULD NOT BELIEVE HOW BEAUTIFUL, CLEAR AND PERFECT IT WAS. IT MADE MY DAY AND I WILL RECOMMEND THIS COMPANY TO ALL MY FRIENDS. WELL WORTH EVERY PENNY! THANK YOU"
-- Lillian B