"When my beautiful St. Gabriel charm arrived, the chain I ordered was not with the charm. I emailed you and called you only to find out that your offices were closed for the week. Today I got the confirmation that the chain was on it's way. We all know that sometimes things do not go a planned and the chain was an oversight. I am glad to report that everything has been taken care of in a prompt and courteous manner."
"Danial, when my daughter passed away and I got in touch with you to make me a two in. heart with her picture on it. Well it turned out beautiful and the picture is so life like. You did a beautiful job and now my daughter will always be close to my heart. Thank you so much."
-- Vanessa L.
"WOW what a fantastic pendent. the picture quality is outstanding and the shipping was lightening fast!!! Custome service was fantastic. they responded to all my emails right away. i highly highly reccommend to anyone."
-- Caren G.
"I finally received my class ring and was very happy with it. Although it arrived a week late, the quality was so good I really can't complain too much. You guys did a great job!"
"I'M SO GLAD I FOUND YOUR WEBSITE.YOUR CATALOG IS FILLED WITH GREAT GIFT IDEAS.THE QUALITY IS OUTSTANDING.KEEP UP THE GOOD WORK"
-- Michael D.G.
"I recently ordered a piece of your Michael Jackson Tribute Jewelry as a birthday gift for my daughter. The service was excellent! It arrived promptly and we were so thrilled with it that we ordered another piece, and that arrived even faster! Both pieces are so cute. Thank you for offering such adorable MJ items!!!!!"
"THIS IS MY FIRST TIME GETTING ANYTHING FROM PICTURES ON GOLD AND I WAS VERY PLEASED WITH THERE WORK AND NOW WITH THE HOLIDAYS I MAY DO MY CHRISTMAS SHOPPING HERE."
"Combine artistic perfection, creativity, customization, efficiency, great communication and value with the fastest turn-around from order placement and you'll have the best investment and experience resulting in jewelry that touches your heart and soul. Don't hesitate. PicturesOnGold - thank you. I plan on wearing this religious medal forever."
-- June R.
"The England Charm arrived today and it is exactly as I had hoped. Thank you very much, and I will recommend your company to anyone."
"Usually these comments are about the product, but I wanted to write about your customer service.
My outlined picture charm came and I was not satisfied but the customer service I received was EXCELLENT!
I cannot believe how simple it was to discuss my issues and how quickly PicturesOnGold handled them.
I choose not to keep the charm but I have reordered something else - and cannot wait to get it.
They stand by their products and refund policy!"