"Usually these comments are about the product, but I wanted to write about your customer service.
My outlined picture charm came and I was not satisfied but the customer service I received was EXCELLENT!
I cannot believe how simple it was to discuss my issues and how quickly PicturesOnGold handled them.
I choose not to keep the charm but I have reordered something else - and cannot wait to get it.
They stand by their products and refund policy!"
"The only thing I can say is that your website comes nowhere near portraying the beauty and the quality of your work...but your customer testimonials certainly do. I make a bet that you guys love your work because you've obviously touched a lot of people and made a positive difference in their lives. Thank you so much for your part in making this a special Christmas day for me.
-- Donna S.
"My first order from Pictures On Gold, an anklet for my wife, was a great buy,quality for the price, and was delivered as promised.My wife loves it."
"To whom it may concern,
Just wanted to drop a quick email and say THANK YOU!!!! I am absolutely happy with my purchase. It arrived today and I couldn't believe how beautiful it is. Thank you thank you!!!!!!
Chris M. (a very happy customer)"
-- Chris M.
"I received my Pictures On Gold pendant engraved with a photo of my brother and me, and I have been wearing it for a week. I can truly say it is a beautiful and classy piece of jewelry! Several people who saw it were moved to tears, some who knew my brother and some who did not. Pictures On Gold merged an old photo and a newer photo of my brother to correct a problem with the older photo. Both gentlemen I spoke with and emailed were friendly, fast and efficient! Im glad I choose a photo proof since my photo was old and blurry. Now I have a beautiful and unique piece of jewelry to wear in honor of my brother, the sweetest little spirit Ive ever known! Thanks Pictures On Gold! Jenn"
"WOW what a fantastic pendent. the picture quality is outstanding and the shipping was lightening fast!!! Custome service was fantastic. they responded to all my emails right away. i highly highly reccommend to anyone."
-- Caren G.
"This is my first engraved pendant that I have purchased. The pendant has the footprint of my stillborn daughter at 36 weeks and the workmanship is perfect. I received my purchase in about 5 working days after placing the order. The turnaround time is fantastic. Thanks for your service. I will definitely ordering more in the near future, and will tell all my friends about your products. Thanks for the great job done!"
"I wanted to get a gold charm that represented the dedication and love my son had for being a member of his college's marching band. This was for his 18th birthday. Since his college is a very well known school I thought it would be easy to find that charm. It wasn't I looked all over the internet and called my local jeweler. Couldn't find what I wanted anywhere. I luckily found your website. I called and spoke to Danny. This was to be a "custom" charm. We spoke and he gave me ideas that I never even thought of I was thrilled that finally I was able to get my son the charm I wanted too. I received the charm and it was beautiful, everything I expected and more. We gave my son the charm this weekend when we visited his school for Parent Weekend. He now owns something that no one else does and his fellow band mates/friends have given him numerous compliments. Thank you Danny and the others who helped make my idea a reality It was a pleasure and I would not hesitate to order from your company again."
"i just received my order-
i never imagined it would be this awesome.
i will definetly be ordering again-
thanks for making christmas special for my hearbroken son.he's going to love the dog tag."
-- Teresa W.
"I wasn't sure about this but decided to go for it. Then when the day after I ordered I received an Email saying it had been shipped I was really leery. I just opened the package (2 days after ordering) and was floored. This will be the best Mother's Day gift I have ever given. It is a high quality piece of jewelry and the pics are colorful and clear.
Thank You for your prompt and quality service. I will definitely recommend PicturesOnGold to my family and friends."