"Usually these comments are about the product, but I wanted to write about your customer service.
My outlined picture charm came and I was not satisfied but the customer service I received was EXCELLENT!
I cannot believe how simple it was to discuss my issues and how quickly PicturesOnGold handled them.
I choose not to keep the charm but I have reordered something else - and cannot wait to get it.
They stand by their products and refund policy!"
"Being a 61-year old who is somewhat cyber-"phobic", I can't tell you how easy and helpful your website is. Great job!"
-- Peggy H.
"Absolutely beautiful, love it , will definitely do business again , thank you for everything...
Thank you so much for doing such a great job!"
"Your online ordering couldn't be easier, your service was exceptional, your workmanship was excellent and the quality of your product is outstanding. I WILL be back for more!"
-- Mary W.
"Thank you so much!! The necklace I ordered for my sister is absolutely beautiful and she loved it. There was a minor problem in the beginning but your company worked with me and I couldn't be happier. I've recommended you to EVERYONE I know. Thanks again!"
"I would like to say thank you too Daniel.I received my order in 2 days done the way it was ordered and beautifully gift wrapped.He was totally professional and gave great guidance I ordered a fingerprint engraved piece,with a message on the reverse,everything was exactly as discussed.Tracking info was sent immediately upon shipment.Thanks so much Linda"
"I have never written a testimonial before, but I was so impressed with the quality of workmanship and speed of service from PicturesOnGold.com that I felt compelled to write. Last year I had been looking for a very special Christmas gift for my sister-in-law in memory of her son who passed away just four months earlier. I saw your website for photo pendants advertising “Guaranteed for Christmas”, but to be honest was skeptical ordering it so late. I placed my order online Tuesday 12/7 and was amazed to receive my delivery by Thursday – just two days later. The pendant really is exquisite; it captured the photo of my nephew beautifully and the special message was engraved on the back. My sister-in-law has never taken it off and said she is going to cherish it forever. I have shared your website with many friends and family.
Wishing you All a Joyous Christmas,
"I just receive the St. Florian medal I had ordered. When you say one day shipping you are not kidding. I ordered this on Wednesday morning 12/21 and it was delivered on Thursday 12/22. The medal is absolutely beautiful. I had this done in Sterling Silver and when I opened the box I was totally blown away. Everything from the engraving to the medal itself is just magnificent. I have a firefighter friend that I am giving this medal to for Christmas. I know he will absolutely love it. Thank you so much for the service as well as the beautiful medal. Happy holidays to all of you."
"Received my pendant today and it is lovely. My daughter's picture is clear. Writing on the back pretty small but the most important part was her picture. Received so quickly too. Very, very good service."
"I have ordered several pieces from pictures on gold.
The service that I received was excellent. My latest
piece was a ring with my wedding picture on it. The
work was excellent. Thanks for everything-Dan was especially wonderful with getting my orders exactly the way that I wanted them. The quality and price were excellent. Thanks for everything!"