"The customer service from this company is exceptional. I ordered on a Thursday and had the product the next day. The product is beautiful!! I ordered this as a Christmas gift and couldn't be more pleased at the fast service and shipping. I will be ordering again from this company. Even my 11 year old son said, "Wow, grandma is going to LOVE this gift" Thank you!!"
"i just wanted to thank you guys for the quick delivery. I ordered a charm on a tuesday, and received my order on a wednesday. and the product was more then what i expected, VERY NICE !!!
i would definitely order from this company again!"
"I worried about ordering online but they showed me! Dan was a terrific help, answered all my emails and gave me confidence when speaking with him that they were the ones for the job. Customer service is outstanding, the craftmanship is remarkable. I would recommend this company to anyone!!!! Thank you very much!!!"
"Love it and I am in the UK :) This is the only place I could find to make a laser locket. Very quick and a lovely item thanks so much."
-- Claire E.
"I received the locket watch I ordered, and instantly loved it. Unfortunately, there was a problem with the way it was engraved. When I called to state the problem, I was treated with extreme respect. Instead of the men sounding annoyed or uncaring, both of them were apologetic, stating they would be happy to re-do it. When I told Danny that I hated to part with it, I was told that I could wear it until I was ready to return it, and they would take care of the problem whenever I was ready. When I did get it back, it was absolutely PERFECT. It makes me feel so good every time I open the locket and get to see the engraved words and photo. It is beautiful. I have every intention of ordering from them again."
"Nice bracelet and fast shipment. Wish the lettering was larger. Almost too small to read."
"Love the lip prints and photo of my mother and daughter. This will mean the world to her as they were very close. Thanks so much for your time and understanding you gave me in this process. Your work is amazing. Telling all my friends about you"
"I have ordered a number of items from Picturesongold and have been pleased. In one instance, there was an error with my order but they graciously corrected the mistake and did so in a timely manner. They have an item that I love--the Rembrandt police charm. I hope they continue to carry this item and continue to show their support for public safety. I will continue to purchase from this establishment and encourage others to do the same"
"The customer service for this company is outstanding! UPS lost/misdelivered 2 heart lockets that I ordered for xmas. UPS wouldn't help me at all. I called Pictures on Gold's support and within 2 days, I had the 2 lockets in my hands. I will absolutely do business with this company again.
Our 15 yr old dog passed away and my daughter has taken it very hard. She keeps a small stuffed animal in her backpack for when she gets sad. Now she will always have this special momento that she can wear and keep close to her heart."
-- R. Allan
"The only thing I can say is that your website comes nowhere near portraying the beauty and the quality of your work...but your customer testimonials certainly do. I make a bet that you guys love your work because you've obviously touched a lot of people and made a positive difference in their lives. Thank you so much for your part in making this a special Christmas day for me.
-- Donna S.