"Usually these comments are about the product, but I wanted to write about your customer service.
My outlined picture charm came and I was not satisfied but the customer service I received was EXCELLENT!
I cannot believe how simple it was to discuss my issues and how quickly PicturesOnGold handled them.
I choose not to keep the charm but I have reordered something else - and cannot wait to get it.
They stand by their products and refund policy!"
"This is my first engraved pendant that I have purchased. The pendant has the footprint of my stillborn daughter at 36 weeks and the workmanship is perfect. I received my purchase in about 5 working days after placing the order. The turnaround time is fantastic. Thanks for your service. I will definitely ordering more in the near future, and will tell all my friends about your products. Thanks for the great job done!"
"I JUST RECEIVED A WATCH I ORDERED FOR MY MOTHER N LAW. IT HAD A PICTURE OF MY HUSBAND AND HIS TWO BROTHERS IN IT. IT TURNED OUT MAGNIFICENT. ANYONE WHO IS LOOKING FOR A TRULY UNIQUE AND PERSONAL GIFT I WOULD HIGHLY RECOMMEND THIS. SHIPPING WAS EXTREMELY FAST ALSO."
"Pictures On Gold is one of the few honest and customer service-oriented organizations that I have had the pleasure to do business with. With so many vendors trying to nickel and dime me as I was preparing for my wedding, Pictures On Gold was the opposite. They were available whenever I called or emailed and were able to troubleshoot a product that was out of stock at the last minute in order to get me an incredible, high-quality product the same day as my wedding day. I will be a customer of Pictures On Gold for the rest of my life and I have already bragged to several friends and family members about the incredible service I received. The employees and management are outstanding, a service experience you absolutely do not run into these days. A solid company with values that reflect the incredible people that work there. I felt like I was treated like family really. Thank you so much for everything, we can not possibly say thank you enough!"
-- Emily & Kevin C.
"Combine artistic perfection, creativity, customization, efficiency, great communication and value with the fastest turn-around from order placement and you'll have the best investment and experience resulting in jewelry that touches your heart and soul. Don't hesitate. PicturesOnGold - thank you. I plan on wearing this religious medal forever."
-- June R.
"Thank for the beautiful job. This is a Christmas gift to my daughter who's baby died at birth. The pendant is more than I expected.
-- Angelica G.
"Received my pendant today and it is lovely. My daughter's picture is clear. Writing on the back pretty small but the most important part was her picture. Received so quickly too. Very, very good service."
"Being a 61-year old who is somewhat cyber-"phobic", I can't tell you how easy and helpful your website is. Great job!"
-- Peggy H.
"I am 100% satisfied with my purchase. I recived it in 2 days and it is absolutely gorgeous. I will tell everyone I know about u and how wonderful you are. I look forward to doing business with u very soon. Thank you for such wonderful service and gorgeous jewelry."
-- Stacie H.
"I have probably ordered one or more of most everything you sell and I am 100% happy with everything I am no buying this years birthday presents for my family from you. to anyone wanting to know about this company there wonderful products are beautiful shipping is fast workman ship perfect I will be back for a lot more Items thank you for such great service.